Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
Certification Provider: ISQI
Corresponding Certification: iSQI Software Testing & Quality
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Check Updated on: Sep 11, 2026
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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Usability Test Planning and Reporting | 10% | - Stakeholder communication - Test strategy and plan design - Documenting results and recommendations |
| Fundamentals of Usability Evaluation | 20% | - Goals, metrics and measurement - Human-centered design process - Evaluation types: inspection, testing, inquiry |
| Basic Concepts of Usability, UX and Accessibility | 15% | - Relationship between usability, UX and accessibility - Definitions and core principles - Business value and objectives |
| Risks in Usability, UX and Accessibility | 15% | - Impact analysis and mitigation - Project and product-level risks - Identification and classification of risks |
| Accessibility in Usability Evaluation | 15% | - Evaluating compliance and accessibility barriers - Inclusive design considerations - Standards: WCAG, ISO 9241, EN 301 549 |
| Usability Evaluation Methods and Techniques | 25% | - Inquiry methods: surveys, interviews, focus groups - Usability testing: planning, preparation, execution, analysis - Inspection methods: heuristic evaluation, cognitive walkthrough |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
What is the System Usability Scale (SUS)?
- A. Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
- B. A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
- C. A requirement on the usability of a component of system
- D. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
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Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
- A. iii, iv & v are true, i & ii are false
- B. i, ii & v are true, iii & iv are false
- C. ii, iv & v are true, i & iii are false
- D. ii & iv are true, i, iii & v are false
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The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?
- A. The report is too long
- B. The report misses positive findings
- C. The report misses a description of the evaluation method
- D. The report makes use of usability jargon
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Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input
- A. i, ii, & iii are true, iv & v are false
- B. i, iii, iv & v are true, ii is false
- C. i & iii are true, ii, iv & v are false
- D. iv & v are true, i, ii & iii are false
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