Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
Certification Provider: Salesforce
Corresponding Certification: Nonprofit Cloud Consultant
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Updated: Sep 15, 2026
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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reporting | 15% | - Reporting and Dashboards
|
| Solution Design | 32% | - Business Process Alignment
|
| Integration and Data Management | 20% | - System Integration
|
| Nonprofit Cloud Setup | 22% | - Program and Case Management
|
| Nonprofit Implementation Strategy | 11% | - Nonprofit Business Processes
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?
- A. Formula field
- B. Customizable rollups
- C. Roll-up summary field
- D. AppExchange app
Correct Answer: B 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
A consultant is helping a nonprofit organization set up Outcome Management. Which object should the consultant use to link Programs to Indicator Definitions?
- A. Indicator Performance Period
- B. Indicator Result
- C. Indicator Assignment
Correct Answer: C 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
A nonprofit organization wants to enable staff to track detailed notes of conversations with clients. Some of the notes will be associated to multiple individuals. Which Nonprofit Cloud object should the consultant configure?
- A. Outreach Summaries
- B. Action Plans
- C. Interaction Summaries
Correct Answer: C 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
A nonprofit wants its staff to spend most of their time in Salesforce, but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce. How should the consultant integrate these applications?
- A. Configure External Objects
- B. Configure External Data Sources
- C. Implement Distributed Marketing
- D. Implement Salesforce Canvas
Correct Answer: D 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?
- A. Sender Authentication Package
- B. NPSP Address Management
- C. Customer Data Platform
- D. Insights Platform Data Integrity
Correct Answer: D 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
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