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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Apps in the Slack Platform | 7% | - Identify when to set up a team to collaborate on a Slack app. - Recommend how to automate and enhance operations on a Slack workspace. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. |
| APIs for Managing Your Slack | 12% | - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Monitor workspace events with the Audit Logs API. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. - Use the SCIM API to manage Slack users and user groups. |
| Tools | 5% | - List some use cases for Slack Developer Tools (SDT). - Recommend when to use sample code and external resources. - Recommend when to use the Bolt development framework to build Slack apps. - Explain the purpose and value of Block Kit Builder. |
| Core Development (Workflows, Modals, Interactivity) | 48% | - Integrate Salesforce data with Slack applications. - Handle interactive payloads and events effectively. - Build and deploy workflows using Workflow Builder and the Slack CLI. - Develop interactive components such as modals and home tabs. |
| Design for Security | 19% | - Store and retrieve data and tokens safely. - Design for security. - Request the appropriate scopes for your app's use case. - Identify the steps you could take to make your app communicate securely in Slack. - Implement the OAuth installation flow. - Request the appropriate tokens for your app's use case. |
| Design for Scale | 9% | - Describe the characteristics of an Enterprise Grid Sandbox. - Recommend when to add support for channels that are shared externally with Slack Connect. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. |
Salesforce Certified Slack Developer Sample Questions:
Your legacy Slack integration uses the im.list API method to retrieve a list of direct message channels. With Slack's API evolution, what is the current method that should be used for this functionality?
- A. chat.list
- B. direct_messages.list
- C. conversations.list with types=im parameter
- D. users.conversations
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A company wants to develop a Slack app for facilitating internal helpdesk requests. The app should allow employees to report issues and track their resolution status.
Which feature would be most effective for this app?
- A. Create a dedicated channel where employees post their issues and track their resolution
- B. Set up a modal form for issue submission and email notifications for updates
- C. Implement a bot that employees can interact with to report issues and receive updates on their resolution status
- D. Use a slash command for employees to submit helpdesk requests
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In which scenario would the Discovery API be most beneficial for a Slack workspace?
- A. To enhance the Slack user experience by adding interactive elements like polls and quizzes within channels
- B. To customize the Slack workspace interface for different teams within the organization
- C. When integrating Slack with external marketing tools to tailor marketing campaigns based on Slack channel activities
- D. For monitoring and preventing potential data leaks by auditing the sharing of files and communications in Slack
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For which of these scenarios would Slack Developer Tools (SDT) be most effectively utilized?
- A. For designing the graphical user interface of a Slack app, including color schemes and branding elements
- B. When optimizing the performance of a database that stores data from Slack channels
- C. For developing complex machine learning algorithms to analyze Slack message content
- D. To test and debug interactive elements such as buttons and message menus within a Slack message
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In adapting your Slack app for Enterprise Grid, what consideration is important for ensuring it scales effectively across multiple workspaces?
- A. Restrict the app's functionality to data management tasks to simplify scaling across the Grid
- B. Design the app to allow for workspace-specific configurations and permissions within the Grid
- C. Bypass workspace-level customization options to ensure consistent app behavior across the Grid
- D. Assume a uniform configuration of your app will suit all workspaces within the Grid
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