Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Instant Download Avaya : 3000-3 Questions & Answers as PDF & Test Engine
Updated: Aug 28, 2026
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Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation & Configuration | 35% | - Licensing, feature activation, and system setup - Voicemail, messaging, and unified communications - Avaya IP Office system deployment - User configuration, dial plan, and routing |
| Topic 2: Network & Telephony Integration | 20% | - SIP trunking and PSTN connectivity - Security and access control - LAN/WAN connectivity and QoS |
| Topic 3: Infrastructure & Requirements Gathering | 25% | - Data network assessment and readiness - Existing PBX, dial plan, and telecom infrastructure - Customer business and productivity requirements - Application integration and capacity planning |
| Topic 4: Maintenance, Troubleshooting & Support | 20% | - Fault isolation and issue resolution - System monitoring and routine maintenance - Backup, restore, and software updates |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question 1
Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?
A. Advanced Summary Reporter
B. Historical Reporting Application
C. Call Detail Reporter
D. System Status Application
Question 2
What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?
A. NCID3033211234
B. Nss3033211234
C. Ns3033211234
D. NCLI3033211234
Question 3
What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?
A. 3
B. 6
C. 8
D. 4
Question 4
Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
A. Configure Dial By Name action off Auto Attendant.
B. Add names to the system directory.
C. Users need to record their names.
D. Embedded Voicemail code is set.
Question 5
The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A. https://localhost/CCRWebAgent
B. http://192.168.42.100/CCRWebClint
C. http://192.168.42.100:8080/inyama/inyama.html
D. http://localhost/CCRWebAgent
E. http://192.168.42.100:8888
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: A,D | Question 5 Answer: B |
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