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Avaya Midsize Solution Design Sample Questions:

1. Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?

A) Realtime
B) Custom reports
C) Agent Dashboards
D) Voice Recording Library

2. The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

A) It does not Include a camera.
B) It includes traditional dial pad.
C) It must use a corded handset.
D) It does not have a touch screen.

3. One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?

A) Organization or group
B) Address
C) Email address
D) Job function

4. Refer to the Scenario: IT-FAC.

The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?

A) IP Office tracks that information and It can be reviewed using the built-in reports.
B) IP Office tracks that information and It Is provided In a CSV format.
C) IP Office does not track that information but it is available with a call center application.
D) IP Office does not track that Information but It is available using a third-party call accounting application.

5. Refer to the Scenario: IT-FAC.

With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?

A) The incoming and outgoing trunk must be digital.
B) The incoming trunk must be digital and the outgoing can be analog or digital.
C) The incoming and outgoing trunk can be analog or digital.
D) The Incoming trunk can be analog or digital and the outgoing trunk must be digital.

Solutions: