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Avaya 72400X Exam Syllabus Topics:

Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. How can an incorrect ESMSRVR value in the AADS Dynamic Configuration affect Avaya IXTM Workplace Client (Windows) users?

A) Users will not be able to register on their Avaya IXTM Workplace Clients.
B) Users will not be able to access Multimedia Messaging service from their Avaya IXTM Workplace Clients.
C) ESMSERVER parameter has not impact on Avaya IXTM Workplace Clients functionality.
D) Users will not be able to make or receive calls from/to their Avaya IXTM Workplace Clients.

2. When troubleshooting Avaya Breeze issues, which three components provide a good starting point when checking status? (Choose three.)

A) Breeze Serviceability Agent
B) Breeze Status alarm Log
C) Breeze Snap-In (Service)
D) Breeze Server Instance
E) Breeze Cluster

3. When an Avaya IX Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.
Where and how could this error be corrected?

A) From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.
B) In SMGR web GUI, verify and correct the value for IM Gateway in the User's Profile.
C) From the Breeze CLI, run the configuration script and verify/correct the Front-End FQDN.
D) In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.

4. A customer is unable to register on an Avaya IX Workplace Client (Windows). The following message is displayed:
CHECK YOUR WEB ADDRESS AND TRY AGAIN.
While troubleshooting a support technician checked the AADS.log and find the following information:
class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down
What is causing this failure?

A) AADS is unable to communicate with System Manager's Cassandra Database.
B) AADS is unable to communicate with Session Manager's Cassandra Database.
C) Data replication failure between Session Manager and AADS.
D) AADS Cassandra database is down.

5. Multiple users are unable to send or receive Instant Messages. What is causing this problem?

A) Multimedia Messaging is in License Error Mode.
B) Multimedia Messaging has lost synchronization with Session Manager.
C) The Conversations Enabled option on the Presence Services > Messaging (REST) page is not selected.
D) The maximum user threshold has been exceeded.

Solutions: