Exam Name: BlackBerry 10 Support Specialist
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications
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Instant Download BlackBerry : BCP-240
Check Updated on: Sep 01, 2026
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Messaging and Communication Services | - BlackBerry Hub configuration - Email setup and synchronization - Messaging troubleshooting |
| BlackBerry Enterprise Service (BES10) Integration | - Device enrollment and management - Policy and compliance management - BES10 architecture and components |
| BlackBerry 10 Architecture and Platform Overview | - Security model overview - BlackBerry 10 OS fundamentals - Device hardware and software components |
| Device Setup and Configuration | - User profile and account configuration - Network and connectivity configuration - Initial device activation and setup |
| Security and Troubleshooting | - Application permissions and sandboxing - Common device and service issues resolution - Device encryption and security features |
BlackBerry 10 Support Specialist Sample Questions:
Question 1
What is expected when the number of license seats is exceeded and the grace period is over?
A. Only limited functionality is enabled.
B. The smartphone/tabletwill be activated but with a warning.
C. The last activated smartphoneyTablet is de-activated.
D. New activations will be blocked.
Question 2
A BlackBerry User is not able to view corporate email or calendar items in the BlackBerry Hub. Which password will need to be entered to gain access to these items?
A. Work Space Password
B. Corporate Password
C. BlackBerry Device Password
D. BlackBerry ID Password
Question 3
A user is unable to delete an application. What steps must be followed?
A. Goto Options-> Security-> Application permissions.
B. Hold the screen, then click on any icon.
C. Hold the screen, then click the Trash icon
D. Click on the trash icon, in accounts.
Question 4
Which of the following can be used to secure or wipe data on a misplaced BlackBerry device?
A. BlackBerry Resource Kit
B. BlackBerry Administration
C. BlackBerry Web Desktop Manager
D. BlackBerry Desktop Manager
Question 5
n the event of loss, what can be used to find a device?
A. Enable BlackBerry Device Services
B. Enable Airplane mode
C. Enable BB Protect
D. Enable Location Services
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: C |
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