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A Cisco credential remains one of the clearest career accelerators in 2026, and the Cisco Implementing Cisco Advanced Call Control and Mobility Services is how you claim it. ActualVCE prepares you with 243 practice questions for the 300-815 exam, built by experts who revise the material as fast as the industry moves.

Cisco 300-815 Exam Overview:

Certification Vendor:Cisco
Exam Name:Implementing Cisco Advanced Call Control On-Premises
Exam Number:300-815
Related Certifications:CCNP Collaboration
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Available Languages:English
Passing Score:Scaled scoring (variable by exam version)
Exam Duration:90 minutes
Exam Format:Drag and drop, Scenario-based, Multiple response, Multiple choice
Certificate Validity Period:3 years
Real Exam Qty:55-65
Exam Price:$300 USD
Sample Questions: DOWNLOAD DEMO
Exam Way:Pearson VUE testing centers and online proctored delivery
Pre Condition:No formal prerequisites; CCNP Collaboration requires passing 350-801 CLCOR and one concentration exam (300-815 qualifies)
Official Syllabus URL:https://learningcontent.cisco.com/documents/marketing/exam-topics/300-815-CLACC-v2.0.pdf

Cisco 300-815 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco Unified CM Call Control Features20%- Configure Cisco Unified CM features
  • 1. Meet-Me
  • 2. Native call queuing
  • 3. Call park
  • 4. Call pickup
  • 5. Hunt groups
- Configure Cisco Unified CM media resources
  • 1. MOH
  • 2. Transcoder
  • 3. Annunciator
  • 4. Conference bridge
  • 5. MTP
- Configure Cisco Unified CM mobility features
  • 1. Extension Mobility
  • 2. Mobile Voice Access
  • 3. Mobile Connect
  • 4. Device Mobility
- Configure voicemail integration
  • 1. Voicemail pilot
  • 2. Voicemail profile
  • 3. MWI
  • 4. VPIM
- Configure supplementary services
  • 1. Call Back
  • 2. Join across Lines
  • 3. Direct Transfer
  • 4. Intercom
  • 5. Do Not Disturb
Topic 2: Call Control and Dial Planning20%- Configure globalized call routing elements in Cisco Unified Communications Manager
  • 1. Transformation patterns
  • 2. TEHO
  • 3. SIP trunking
  • 4. Translation patterns
  • 5. Route patterns
  • 6. SIP route patterns
  • 7. Standard local route group
- Troubleshoot globalized call routing elements in Cisco Unified Communications Manager
  • 1. Transformation patterns
  • 2. TEHO
  • 3. SIP trunking
  • 4. Translation patterns
  • 5. Route patterns
  • 6. SIP route patterns
  • 7. Standard local route group
Topic 3: Mobility20%- Configure and troubleshoot Cisco Unified Communications Manager Express mobility features
  • 1. Mobile voice access
  • 2. Mobile connect
  • 3. Single number reach
- Configure and troubleshoot Cisco Unified Communications Manager mobility features
  • 1. Extension Mobility
  • 2. Mobile Voice Access
  • 3. Mobile Connect
  • 4. Device Mobility
- Configure and troubleshoot Cisco Unified Communications Manager Express and Cisco Unified Communications Manager mobility features
  • 1. Mobile voice access
  • 2. Mobile connect
  • 3. Single number reach
Topic 4: Signaling and Media Protocols10%- Troubleshoot mid-call signaling
  • 1. Session timers, retries, and refresh
  • 2. Conferencing and barge
  • 3. Call transfer (blind, consult, refer or reinvite)
  • 4. Hold/resume with new media
- Describe media optimization features and NAT traversal protocols
  • 1. STUN
  • 2. TURN
  • 3. ICE
- Troubleshoot advanced elements of a SIP conversation
  • 1. Ring back
  • 2. PRACK
  • 3. UPDATE
Topic 5: Session Border Controller and Voice Gateway Technologies30%- Troubleshoot Cisco Unified Border Element dial plan elements using VoIP Trace and debugs
  • 1. Codec preference list
  • 2. DTMF interoperability
  • 3. SIP and SDP header manipulation with SIP profiles
  • 4. Signaling and media bindings
  • 5. TLS profiles and SRTP
- Configure Cisco UCME and SIP SRST
- Configure advanced SIP interoperability with Cisco Unified Border Element
  • 1. Video interworking
  • 2. Filtering or blocking mid-call signaling
  • 3. Secure SIP trunk interoperability
  • 4. Media flow through flow around
  • 5. EO/DO interoperability
  • 6. LTI transcoders
- Troubleshoot Cisco Unified Border Element advanced dial peer features
  • 1. Hunt stop
  • 2. Dial peer groups
  • 3. E.164 pattern map
  • 4. Voice VRF and multi VRF
  • 5. URI matching

Cisco 300-815 Exam: What You Are Wondering, Answered

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On outcomes: if you sit the 300-815 exam within 60 days of purchase and do not pass, the ActualVCE money back guarantee covers you. File the claim within 2 days of the exam with a scanned enrollment slip and the official score report (PDF), and it is processed within 7 days. The candidate name must match the payer name; the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. Rather than a refund, you may instead exchange the product for two free exam packages of equal value and keep the update service on your original purchase.

No formal prerequisites; CCNP Collaboration requires passing 350-801 CLCOR and one concentration exam (300-815 qualifies)

Vendor criteria change over time, so before committing to an exam date, confirm the current requirements on the official Cisco exam page.

Yes. ActualVCE publishes a free PDF demo of the 300-815 practice questions — the same quality, the same verified answers as the full product — so your decision is based on evidence. After purchase, 365 days of free updates are included, and an expired product's update service renews at a 50% discount from your member zone.

You will answer 55-65 questions within 90 minutes on the 300-815 exam. That is a deliberate pace with little slack, which is why untimed practice only gets you halfway. Use the ActualVCE desktop or online test engine for full-length timed mocks, learn to flag-and-return instead of digging in, and arrive with a pacing rhythm you have already proven.

The Cisco Implementing Cisco Advanced Call Control and Mobility Services syllabus spans 5 domains, starting with Signaling and Media Protocols (10%), Cisco Unified CM Call Control Features (20%), and Call Control and Dial Planning (20%). The full weighted outline is in the syllabus section above — read it before you allocate a single study hour.

The 300-815 exam — full name Implementing Cisco Advanced Call Control and Mobility Services — is Cisco's own measure of whether you can work with its technologies at a professional standard. Passing awards the CCNP Collaboration certification, a credential at the Professional level. For anyone making an informed career move, that vendor-backed proof is the kind of signal that shortens interviews. It also connects to CCNP Collaboration, Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation as natural next steps.

Passing the 300-815 exam requires Scaled scoring (variable by exam version), and official registration costs $300 USD. That fee buys one attempt only — a retake is billed again in full, no exceptions. The economical play is to rehearse first: drill 243 practice questions at ActualVCE under timed conditions until the passing mark sits comfortably behind you, then register.

Cisco Implementing Cisco Advanced Call Control and Mobility Services Sample Questions:

An engineer needs to deploy the local route group feature to a Cisco UCM server by using the standard local route group. For each device pool, the engineer needs to specify a different PSTN access for emergency calls. What must the engineer do?

  • A. Set a new local route group name. Select a route group as the new local route group in Device Pools. Create a route pattern of 911 that points to the new local route group.
  • B. Create a new local route group name. In Device Pools, select a route group for that new local route group. Create a route pattern of 911 that points to a route list that contains the new local route group.
  • C. Add a new standard local route group. Select a route group as the new standard local route group in Device Pools. Create a route pattern of 911 that points to the new standard local route group.
  • D. Add a new standard local route group. Select a route group as the new standard local route group in Device Pools. Create a route pattern of 911 that points to a route list that contains the new standard local route group.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Refer to the exhibit.

In an active SIP call between phone user A and phone user B, phone A initiates a call transfer to phone user C. Which two scenarios are correct? (Choose two.)

  • A. Phone_A sends a SIP-REFER message to the Cisco Unified Communications Manager with Phone_C information in the Refer-To section.
  • B. As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the MOH and the MOH audio is chosen from Phone_A User Hold MOH Audio Source settings.
  • C. As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the MOH and the MOH audio is chosen from Phone_B User Hold MOH Audio Source settings.
  • D. As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the music on hold and the MOH audio is chosen from Phone_A Network Hold MOH Audio Source settings.
  • E. Phone_B sends a SIP-REFER message to the Cisco Unified CM with Phone_C information in the Refer-To section.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Which two types of distribution algorithm are within a line group? (Choose two.)

  • A. top down
  • B. random
  • C. highest preference
  • D. circular
  • E. bottom up
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Users in a small location report that audio calls work Tine, but only one video call works before the next one gets a busy signal. Three video conference rooms were recently installed by a third party. The audio and video devices are Cisco endpoints. The site uses video and audio calls, and a network investigation does not show saturation on the link The site is configured with QoS and CoS. All devices are registered on the headquarters Cisco UCM duster. What is the cause of this problem?

  • A. The zone settings for video are too low.
  • B. The pipe or link configuration for video is set to only one device.
  • C. The subzone setting for video is too low.
  • D. The location setting for video is too low.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Refer to the exhibit.

A Cisco Unified Border Element continues to send 180/183 with the required: 100rel header to Cisco UCM. and the call eventually disconnects How is the issue resolved?

  • A. Disable "SIP Rel1XX Options* and 'Early Offer Support* on the SIP Profile Configuration Page m Cisco UCM.
  • B. Disable "Send send-receive SDP in mid-call INVITE* on the SIP Profile Configuration Page in Cisco UCM.
  • C. Enable *Early Offer support for voice and video calls" on the SIP Profile Configuration Page in Cisco UCM.
  • D. Enable 'SIP ReI1XX Options* and -Early Offer Support" on the SIP Profile Configuration Page in Cisco UCM.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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