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Cisco 640-461 Exam Syllabus Topics:

Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. An administrator wants to see how long a specific IP phone extension is in use during a given period of time. What CAR tool feature would the administrator use?

A) System Reports > Traffic > Summary by Phone Number
B) User Reports > Top N > By Duration
C) CDR > Search > By Call Precedence Level
D) Device Reports > Route Patterns/Hunt Groups > Route and Line Group Utilization

2. Refer to the exhibit.

What is the reason that Cisco Unity Connection fails to find the Cisco Unified Communications Manager user with extension 6654?

A) The user has not been synchronized with Cisco Unity Connection.
B) The user has a Primary Extension correctly configured.
C) The user has already been imported into the Cisco Unity Connection database.
D) The user is not a member of the Standard CTI Enabled user group.

3. A phone is configured with an ephone-dn number of A100. Which CLI command is used in ephone-dn configuration mode to enable the Intercom feature to dial this phone?

A) intercom extension A100
B) intercom A100
C) intercom number A100
D) intercom A100 enable

4. Which type of data file is used for bulk import of users into Cisco Unity Connection?

A) .pdf
B) .xls
C) .csv
D) .doc

5. Which command is useful to see if network layer information is being received at a PSTN gateway?

A) show ccm-manager status
B) show isdn status
C) show isdn q931
D) show gateway status
E) show isdn q921

Solutions: