Exam Name: Selling HP BSM Solutions
Certification Provider: HP
Corresponding Certification: HP Certification I
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Instant Download HP : HP2-N31
Check Updated on: Oct 11, 2026
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Who writes your practice questions matters as much as how many there are. The HP Selling HP BSM Solutions materials at ActualVCE are compiled by professional experts deeply familiar with the HP2-N31 exam, then checked repeatedly before release — 50 practice questions that have earned their accuracy.
HP HP2-N31 Exam Overview:
| Certification Vendor: | HP (Hewlett-Packard) |
|---|---|
| Exam Name: | Selling HP BSM Solutions |
| Exam Number: | HP2-N31 |
| Real Exam Qty: | 40-45 |
| Exam Price: | USD $120-$150 (approximate) |
| Exam Format: | Scenario-based, Multiple Choice |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Related Certifications: | HP Sales Certified Portfolio |
| Exam Duration: | 75 minutes |
| Available Languages: | English |
| Recommended Training: | HP Official Sales Training for BSM Solutions |
| Exam Registration: | Pearson VUE Registration HPE Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or Onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience in IT sales or BSM concepts |
| Official Syllabus URL: | https://certification-learning.hpe.com/ |
HP HP2-N31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Challenges and Solution Alignment | 25% | - Business and IT operational challenges - ROI and business benefit communication - Mapping challenges to BSM capabilities |
| Topic 2: BSM Solution Areas | 30% | - Systems and Infrastructure Management - Application Performance Management - Network Management - Service Intelligence and Analytics - Operations Bridge and integration |
| Topic 3: Selling and Qualification Process | 20% | - Identifying opportunities and customer personas - Discovery and qualification questions - Positioning and closing strategies |
| Topic 4: HP BSM Overview and Value Proposition | 25% | - Value propositions for IT executives and stakeholders - Business Service Management concepts - HP BSM architecture and components - Competitive differentiators |
HP2-N31 Exam Questions, Answered Honestly
The official outline structures the HP2-N31 exam around weighted domains such as:
- Selling and Qualification Process (20%)
- HP BSM Overview and Value Proposition (25%)
- BSM Solution Areas (30%)
In the HP Selling HP BSM Solutions materials at ActualVCE, the key knowledge points within these domains are clearly underlined, so the heavy areas get the attention they deserve without extra digging.
No formal prerequisites; recommended experience in IT sales or BSM concepts
The HP2-N31 exam is the official assessment for the HP Selling HP BSM Solutions certification from HP. It measures how well you can apply the published exam objectives in realistic scenarios — and for professionals looking to change their current situation, the credential is one of the most concrete ways to demonstrate new, verifiable skills.
Professional experts — and then other experts check their work. The HP2-N31 exam content is compiled by specialists deeply familiar with the real exam, who make the knowledge easy to understand and keep the descriptions vivid rather than dry. Before release, the materials go through repeated rounds of checking, and the key knowledge points are clearly underlined throughout. That two-layer process — written by experts, verified by experts — is what the quality of the ActualVCE question bank rests on.
Passing the HP2-N31 exam requires 70%, and the registration fee is USD $120-$150 (approximate). Knowing your target score early turns practice sessions into measurable progress rather than guesswork.
HP lists the following training resources:
Official courses explain the concepts; well-organized practice questions with underlined key points make revision fast. The two complement each other nicely.
The HP2-N31 exam contains 40-45 questions with a time allowance of 75 minutes minutes. Practicing complete timed sets is the reliable way to make that pace feel manageable on the day.
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HP Selling HP BSM Solutions Sample Questions:
Which key value statements are used in support of the CIO persona discussions that promote the value of employing the BSM solution in their IT environment? (Select two)
- A. HP BSM combines application, system, and network solutions to deliver a comprehensive view of IT business services.
- B. HP BSM maintains an industry proven practice to create a semi-automated process supporting its limited cross-domain functionality and predictive analytics reporting.
- C. HP BSM does not integrate with third-party monitoring products; however, it does provide alternative monitoring solutions to replace those applications and create new event-based monitoring scripts.
- D. HP BSM includes tools to prevent, manage, optimize, integrate, and automate the IT environment to reduce operating costs, improve service levels, and innovate with less risk.
- E. HP BSM uses the SiteScope product to monitor internal and remote network devices while providing agentless monitoring support.
Correct Answer: C 🗳️
Which statement best links a customer problem to a solution capability for Systems management?
- A. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
- B. Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
- C. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
- D. Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)
Correct Answer: D 🗳️
How does HP address customer business challenges through BSM Solutions? (Select three.)
- A. HP maintains a fourth quadrant rating above our competition from Gartner Group.
- B. HP improves Service Level agreements through aggregate time resolution.
- C. HP achieves operational excellence by obtaining complete visibility into dynamic environments.
- D. HP reduces duplication of effort to optimize labor and cost for IT operations.
- E. HP achieves operational excellence by managing dynamic business services.
- F. HP aligns the business objectives in parallel with the IT organizational hierarchy.
Correct Answer: B,C,F 🗳️
Which HP value statement will resonate with the persona involved in Network Management?
- A. Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
- B. Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
- C. Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
- D. Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
Correct Answer: C 🗳️
Which discovery question would you ask to an IT executive to uncover a potential Application Performance Management pain point?
- A. What percentage of your IT budget goes toward managing the infrastructure versus innovation?
- B. How often do you update application revisions across your network?
- C. Do you have the ability to integrate fault, availability, performance, and configuration management?
- D. Have you experienced customer satisfaction issues for accessing your applications?
Correct Answer: D 🗳️
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