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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. An enterprise customer is interested in upgrading the PCs that its employees use. The IT manager does not have the staff to set the preferred boot order and network boot options on each individual PC.
Which HP Service would help this customer?

A) Proactive Insights
B) Hardware Support Onsite
C) Defective Media Retention
D) Custom System Setting Services

2. What is the benefit for HP Partners to attach HP Lifecycle Services to HP hardware? (Select two.)

A) By offering a tiered volume discount strategy that can be passed along to customers
B) By increasing customer stickiness via deeper relationships through end-to-end solutions
C) By increasing the average unit price of hardware sales to drive higher margins
D) By extending the length of the contract's term indefinitely until canceled by one or the other party
E) By decreasing the length of the standard hardware warranty

3. You want to attach HP Fix Services to a deal with a new customer.
Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)

A) What percentage of your budget is allocated to new hardware acquisition?
B) How do you decide when to acquire or retire the company's personal systems?
C) How do you deal with hardware support when employees are working remotely?
D) Do you currently have a security strategy in place for your PCs and other devices?
E) What does the company's roadmap for growth over the next ten years look like?
F) How much employee productivity is lost to device downtime due to failure or damage?

4. Name a benefit of HP Active Care, powered by HP TechPulse.

A) Actionable device and employee insights whether online or offline
B) Ability to actively change the security policies in response to threats
C) Proactive issue identification and remediation
D) Automatic performance tuning based on feedback

Solutions: