Exam Name: Selling HP Retail Point of Sale Solutions - Exam
Certification Provider: HP
Corresponding Certification: HP ExpertONE Certification
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Instant Download HP : HP2-H29
Check Updated on: Sep 01, 2026
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HP HP2-H29 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Industry and Customer Environment | 20% | - Retail and hospitality market trends - Customer business requirements and pain points - Retail technology standards and ecosystem |
| Topic 2: HP Retail Point of Sale Solutions Portfolio | 35% | - Software and integrated solutions - Security, manageability and reliability features - HP POS hardware systems and peripherals |
| Topic 3: Solution Positioning and Value Proposition | 25% | - Warranty and support services - ROI and total cost of ownership - Differentiators vs competing offerings |
| Topic 4: Sales Process and Customer Engagement | 20% | - Presenting and demonstrating solutions - Addressing objections and closing sales - Needs assessment and solution matching |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
Question 1
Which display has interactive touch-screen capabilities?
A. HP LD4210 and LD4710 LCD digital signage displays
B. HP 47-inch diagonal digital signage display
C. HP LD4220tm and LD4729tm digital signage displays
D. HP LD4730 and LD4730G micro-bezel video wall displays any
Question 2
Which type of product fits into the self-service area of in-store retail solutions?
A. static digital signage
B. POS terminals
C. kiosks
D. tablets
Question 3
What is a way for retailers to use HP retail solutions to create a more personalized shopping experience?
A. Integrate retail solutions with the customer's IT and printing solutions for a full end-to-end business solution.
B. Provide attractive and functional merchandising solutions for a more modern shopping experience.
C. Attract and engage consumers with touch-enabled digital signage.
D. Provide interactive websites, smartphone apps, and social apps to give the customer easy access to information.
Question 4
What should you do first to address objections from a customer?
A. Ignore the objection.
B. Try an aggressive close.
C. Agree with the objection and move on.
D. Ask clarifying questions.
Question 5
What does HP aim to deliver to its retail and hospitality customers?
A. ways to attract customers through websites, smartphone apps. and social apps
B. a connected experience across all customer touch points
C. a differentiated customer experience across channels
D. faster connection speeds that improve efficiency on the sales floor
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: B |
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