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ISEB BH0-013 Exam Syllabus Topics:

ISEB Foundation Certificate in Business Analysis Sample Questions:

1. There is a requirement for an employee to enter time worked details into a computerised project reporting system. If this requirement was drawn on a use case diagram, which of the following would be correct?

A) Enter time details would be a use case, employee an actor.
B) Project reporting system would be an actor, employee a use case.
C) Employee would be the boundary, time details an actor.
D) The computer system would be the boundary, the project reporting system a use case.

2. Which of the following is explicitly considered as a force in Porter's five forces model?

A) Government legislation.
B) Rivalry between suppliers.
C) Internal business processes.
D) Bargaining power of buyers.

3. The change curve shows the range of emotions experienced by people when facing change. One of the axes on the graph is Time; what is the other axis?

A) Anger.
B) Shock.
C) Self-esteem.
D) Fear.

4. An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?

A) As a one-to-many between Department and Employee.
B) As a one-to-one between Department and Employee.
C) As a many-to-many between Department and Employee.
D) As (8..100) at the Department end of the relationship.

5. The term 'happy day' is often used in the context of which of the following investigation techniques?

A) Protocol analysis.
B) Document analysis.
C) Scenarios.
D) Activity Sampling.

Solutions: