Exam Name: Microsoft Customer Data Platform Specialist
Certification Provider: Microsoft
Corresponding Certification: Microsoft Certified Customer Data Platform Specialty
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Instant Download Microsoft : MB-260 Questions & Answers as PDF & Test Engine
Updated: Jul 25, 2026
No. of Questions: 120 Questions & Answers with Testing Engine
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Hit the link given below, to know more about the MB-260 Exam
Official link to the MB-260 Exam
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
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Introduction to the Microsoft MB-260 Certification Exam
Microsoft MB-260 Exam is a certification exam that is also known as Microsoft Customer Data Platform Specialist (beta). This certification exam is authorized by Microsoft to demonstrate the knowledge of the applicant in the area of Customer Experience Management. This certification exam is designed to test candidates' ability to design and develop Microsoft Office solutions. MB-260 Dumps is the source of the best materials to help you pass the exam easily. The Microsoft MB-260 certification is designed for applicants who work in the area of Customer Experience Management. CEM is a field of study that focuses on improving the overall experience of customers by developing and executing a comprehensive strategy to understand customer needs and behavior and to develop, measure, and manage customer relationships and interactions across all channels.
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Microsoft MB-260 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement AI predictions | 5-10% | - Configure built-in models
|
| Topic 2: Administer Customer Insights - Data | 5-10% | - Apply security and compliance policies - Monitor data refreshes - Ensure data privacy and consent - Manage environment settings |
| Topic 3: Design Dynamics 365 Customer Insights - Data solutions | 5-10% | - Describe functionality and components
|
| Topic 4: Configure measures and segments | 15-20% | - Define segment logic - Create and manage measures - Apply filters and conditions |
| Topic 5: Configure third-party connections and exports | 5-10% | - Export data to external systems - Set up data destinations - Integrate with Dynamics 365 apps |
| Topic 6: Create customer profiles through data unification | 35-40% | - Configure merge policies - Manage relationships and activities - Verify unified profiles - Define match rules |
| Topic 7: Ingest data into Customer Insights - Data | 10-15% | - Connect to data sources
|
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