Exam Name: CRM 3.0 Applications
Certification Provider: Microsoft
Corresponding Certification: Microsoft Business Solutions
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Instant Download Microsoft : MB2-423 Questions & Answers as PDF & Test Engine
Updated: Sep 22, 2026
No. of Questions: 182 Questions & Answers with Testing Engine
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Microsoft MB2-423 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Service Management | - Service scheduling
|
| Customization and Configuration | - Business logic
|
| Sales Management Configuration | - Lead and opportunity management
|
| Marketing Automation | - Email and communication tools
|
| Microsoft CRM Architecture and Components | - Core modules overview
|
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