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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

Question 1

In Knowledge Advanced, which three tasks can be filtered? (Choose three.)

A. tasks for specific users
B. open tasks only
C. tasks that are unassigned
D. tasks that are assigned
E. tasks related tospecific content types only

Question 2

You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?

A. Custom report
B. Standard report
C. Cumulative report
D. Cross Tabs report
E. Dashboard report

Question 3

You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.
Which type of report should you create?

A. Cross tab report
B. Linked report
C. Custom report with slice bucket
D. Dashboard

Question 4

Which two statements are true about Knowledge Advanced views? (Choose two.)

A. View cannot be renamed or deleted but only modified.
B. In Oracle Service Cloud if you have multiple interfaces to support multiple languages or locales then you must create a view for each interface.
C. You must create Views to map Knowledge Advanced objects and functionality to the Oracle Service cloud interface.
D. In Oracle Service Cloud if you have multiple interfaces to support multiple brands then you must create a view corresponding to each interface.
E. Views do not depend on the number and purpose of the interface that your organization uses.

Question 5

Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)

A. Search Accuracy
B. Click-ThoughRate of External Documents
C. Questions with High Score Answer
D. Article Aging
E. Words without Concepts

Solutions: