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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Core CRM Configuration- Sales Foundation Concepts
  • 1. Lead Management Basics
    • 2. Common CRM Configuration
      Territory Management- Sales Territory Design
      • 1. Define Sales Territories
        - Territory Setup and Maintenance
        • 1. Define Configuration Activity
          • 2. Manage Synchronization and Schedulable Processes
            • 3. Describe Lookups, Profile Options, and Dimensions
              Opportunity Management- Sales Methods and Opportunity Configuration
              • 1. Configure Opportunity Management
                • 2. Define References and Competitors
                  • 3. Describe Sales Methods
                    Forecasting- Forecasting Configuration and Execution
                    • 1. Describe Forecasting Options
                      • 2. Define Lookups, Profile Options, and Configuration Activities
                        • 3. Run Forecast Processes

                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                          1. Your company has purchased Oracle Fusion Sales. You have been tasked with setting up security in the Fusion Sales application. To follow proper security guidelines, identify two important tasks to perform after the Initial setup for security administration.

                          A) Revoke job Roles form users with the Implementation role.
                          B) Assign all implementation users with the Super User role.
                          C) Assign a dedicated IT security user with the IT Security Manager role.
                          D) Assign the Super User account with the IT Security Manager role.
                          E) Revoke the IT Security Manager role from users with the implementation role.


                          2. You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes functionality is best suited to this task.
                          After you have created a new note type during the note setup process, you will be able to__________.

                          A) transfer information from the note object to standard fields within Oracle Fusion CRM
                          B) import the information from a legacy system
                          C) add custom fields to the note object
                          D) map the note type to the business object to aid in end user searching, filtering, and reporting
                          E) leave the mapping blank in order to provide end users with a "view all" option


                          3. A company is interested in implementing Oracle Fusion Territory Management.
                          Identity three prerequisites

                          A) Forecast
                          B) Quota
                          C) Calendar
                          D) Product Catalog
                          E) Currency


                          4. Your sales manager needs access to accounts payable disbursement information in the Oracle Fusion Sales application.
                          What is the recommended way to grant data access to your sales manager?

                          A) Assign the Accounts Payable Disbursement data role with specific entitlement to the sales manager user for his or her business unit.
                          B) The sales manager's job duties do not allow for the viewing of accounts payable disbursements.
                          C) By default, the user provisioned with the Sales Manager job role within his or her business unit is authorized to view AP disbursements.
                          D) Move the Accounts Payable role with the Sales Manager role for that user, so that the Accounts Payable data role is inherited by default.
                          E) Have the Disbursement Process Manager role grant access to the AP Disbursement business object for the Sales Manager role within his or her business unit.


                          5. A customer has deployed Oracle Fusion management and wants to use Assessment templates to follow up on qualified leads.
                          Identify the three true statements about Assessments templates.

                          A) Task templates can be assigned to Assessment templates for follow-up activities.
                          B) All of the question weights within a template must total to exactly100.
                          C) A question group is a logical grouping of questions.
                          D) A free form response will have an impact on the overall assessmentscore
                          E) Assessment templates with Retired status are available for lead follow ups.


                          Solutions:

                          Question # 1
                          Answer: C,E
                          Question # 2
                          Answer: D
                          Question # 3
                          Answer: A,C,D
                          Question # 4
                          Answer: E
                          Question # 5
                          Answer: A,B,C

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