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Oracle 1z1-562 Exam Syllabus Topics:

Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html

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Brief Details

Following are the quick details related to the Oracle 1z0-562 Certification Exam

• Exam Code: 1z0-562

• Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.

• Pass Score: 60%

• Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates

• Number of Questions: 70 Questions

• Exam type: Multiple Choice Questions

• Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials

• Duration: 120 minutes

• Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.

• Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal

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Oracle Utilities Customer Care and Billing 2 Essentials

Preparation Guide for Oracle 1z0-562 Certification Exam

Introduction

The Oracle Utilities Customer Care and Billing 2 Essentials Certification Exam certifies the candidate has an understanding of Oracle customer care and billing technology. This certificate is also known as Oracle 1z0-562 Exam which is a benchmark for experience and expertise recognized by employers across the globe.

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Topics to Cover

Oracle 1z0-562 certification exam is based on the learnings, key topics, and activities encountered during oracle pieces of training and implementations.

Following are the major topics along with the sub-skills, a candidate should cover while preparing for the examination. These topics will give the candidates a clear view of which topics and skills inclusive, one should focus on for the certification.

Note: The list and details are not an all-inclusive content list. Oracle reserves the right to change and update the content (topics and sub-skills) at any point in time.

• Field Work Knowledge to Efficiently Manage Field Activities, Agents and Field Orders for customers

• Rates Ability to Manage and Apply Rates for a commodity Ability to Manage and Apply Apply Proration Ability to Manage and Apply Apply Bill Factors

• Business Object Inheritance Share Business Object Properties for better usage and configuration

• Revision Control Ability to Use and Configure Revision Control

• Service Scripts Knowledge to configure Service Scripts

• Advanced BPA Script Features Ability to Configure and Manage Business Process Assistant (BPA) scripts

• Business Object Lifecycle Ability to Manage and Apply Business Object Lifecycle

• Case Management Ability to Configure Case Management Functionality

• Customer Information Ability to Maintain and Manage Customer Information and Contacts Information on how to determine Customer Account Structure

• Control Central & User Interface Standards Ability to navigate Oracle Utilities Customer Care and Billing User Interfaces Knowledge to Use and Maintain Control Central Locate Help Documentation and Text for further reference and use

• Business Object Elements Knowledge to use and configure Business Object Elements

• Adjustments Ability to Configure and Manage Adjustments in Bills

• Sales and Marketing Ability to Configure and Manage Campaigns, Packages, and Orders for customers and billing

• Payments Diligently Manage Payments, Overpayment and Payment Distribution

• Business Object Access Rights Ability to Manage and Configure Access Rights

• To Do Ability to Manage and Configure To Do Functionality

• Monitor Overdue Debts Ability to Configure and Manage Credit Manage Collections and Overdue Processes Monitor Payment Arrangements and Pay Plans

• Meter Reading Ability to read meters and maintain readings for future reference

• Billing Efficiently Manage Bills while maintaining the billing segments and ensure the completeness for each bill

• Route Management and Field Activity Upload Efficiently Manage Service Cycles, Routes, and Upload Field Activity

• Business Object Options Ability to use various options with Business Objects

• Financial Transactions Ability to manage Financial Transactions

• Device Management Knowledge to Manage and Configure Meters and Items and other devices

• Framework Overview Knowledge of Using Oracle Utilities Application Framework Have an understanding of Maintenance Objects Knowledge to Create Plug-In Logic Ability to Extend Database Knowledge to Enforce Security Rules

• Business Services Ability to Manage and Configure Business Services

• Business Object Business Rules Ability to use Business Object Rules

• Bundling Use Bundling capabilities to Configure Business Process

The candidate needs to go through and be proficient in every topic.

New updates

In recent years, some changes are taking place in this line about the new points are being constantly tested in the Oracle Utilities Customer Care and Billing 2 Essentials real exam. So our experts highlight the new type of questions and add updates into the practice materials, and look for shifts closely when they take place. As to the rapid changes happened in this exam, experts will fix them and we assure your 1z1-562 exam simulation you are looking at now are the newest version. Materials trends are not always easy to forecast, but they have predictable pattern for them by ten-year experience who often accurately predict points of knowledge occurring in next 1z1-562 preparation materials: Oracle Utilities Customer Care and Billing 2 Essentials.