Exam Name: Salesforce Order Management Administrator Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Salesforce Order Management
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Instant Download Salesforce : Order-Management-Administrator Questions & Answers as PDF & Test Engine
Updated: Nov 09, 2026
No. of Questions: 113 Questions & Answers with Testing Engine
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Salesforce Order-Management-Administrator Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Order Management Administrator Accredited Professional |
| Exam Number: | Order-Management-Administrator (AP-219) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple choice, Multiple answer, Scenario-based |
| Certificate Validity Period: | 1 year |
| Available Languages: | English |
| Passing Score: | 70% |
| Real Exam Qty: | 60 |
| Exam Price: | USD 150 |
| Related Certifications: | Salesforce Order Management Developer Accredited Professional |
| Recommended Training: | Salesforce Trailhead: Order Management Modules |
| Exam Registration: | Salesforce Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce administration and order management concepts |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC |
Salesforce Order-Management-Administrator Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration and Configuration | 10% | - Feature enablement and settings - System setup and permissions - Process automation and workflow configuration |
| Topic 2: Fulfillment Orchestration | 25% | - Location-based inventory allocation - Routing rules and fulfillment orders - Distributed order management |
| Topic 3: Order Lifecycle | 25% | - Order capture and authorization - Order completion and state transitions - Fulfillment and invoicing processes |
| Topic 4: Payment and Financial Management | 15% | - Payment authorization and capture - Invoice and reconciliation processes - Refunds and credit handling |
| Topic 5: Order Servicing | 25% | - Cancellations and returns processing - Exchanges and refund management - Order modifications and updates |
Preparing for Order-Management-Administrator with ActualVCE: The Essentials
- Order Servicing (25%)
- Fulfillment Orchestration (25%)
- Payment and Financial Management (15%)
Salesforce Order Management Administrator Accredited Professional Sample Questions:
Which objects can a Process Exception be related to?
- A. Order Summary, Fulfillment Order, Payment Invoice
- B. Order Summary, Order Details, Fulfillment Order
- C. Order Details, Fulfillment Order, Payment Invoice
- D. Order Summary, Fulfillment Order
Correct Answer: D 🗳️
The Ensure Funds process works on which setof Order Items?
- A. All Sales Order Items
- B. Only the items passed into the Ensure Funds method
- C. All Items within a delivery group
- D. Only the items on the Fulfillment Order passed into the Ensure Funds method
- E. Only the items with a status of Waiting Payment
Correct Answer: B 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
Which data type is the Status field on an Order Summary object?
- A. String
- B. Number
- C. Text
- D. Picklist
Correct Answer: D 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
An administrator needs to import Order Summary records containing historical data but does not want them to be actioned on by Order Management. Which feature supports this use case?
- A. Custom checkbox
- B. Order Life Cycle Type Picklist
- C. Unmanaged Order Checkbox
- D. Order Management Type Picklist
Correct Answer: C 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
What are two ways an administrator can query Order Summaries using APIs in Workbench?
- A. Composite API
- B. Apex API
- C. Platform API
- D. Invocable API
- E. Connect API
Correct Answer: A,C 🗳️
Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).
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