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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Practical Application of Sales Cloud Expertise | 33% | - Customer success and solution delivery - Scalability and maintainability - Sales Cloud implementation strategies |
| Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
| Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
| Opportunity Management | 17% | - Forecasting and quota management - Opportunity stages and pipeline management |
| Sales Cloud Analytics | 10% | - Reports and dashboards for sales - Sales metrics and KPIs |
| Account and Contact Management | 12% | - Account hierarchy and relationships - Contact management best practices |
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
Question 1
Cloud Kicks社は最近Sales Cloudを導入しました。営業担当副社長は、Salesforceのアカウント詳細ページに、各アカウントの累計支出額に関する社内データと社外データを表示したいと考えています。
この要件を満たすために、コンサルタントはどの選択肢を推奨すべきでしょうか?
A. Salesforceデータパイプライン
B. 営業活動
C. アインシュタインの発見
Question 2
Cloud Kicksは個人アカウントを有効化したいと考えています。
コンサルタントは、個人アカウントを有効にする前に何をする必要がありますか?
A. 切り替え期間中は、Experience Cloud サイトへのアクセスを無効にします。
B. 少なくとも 1 つのアカウント レコード タイプを作成します。
C. アカウントのデフォルトの共有設定をパブリック読み取り/書き込みに設定します。
Question 3
ユニバーサル・コンテナーズ社のコンサルタントは、同社の既存のCRMシステムをSales Cloudに移行する準備を進めている。旧システムの管理者はSales Cloudに熱心で、導入目標の達成に尽力しているが、エンドユーザーは新しいプラットフォームへの移行に不満を表明している。
コンサルタントは、エンドユーザーに対してどのようにアプローチを決定し、検証すべきでしょうか?
A. Sales Cloudがエンドユーザーのニーズを満たしていることを確認するために、推進役の協力を得てください。
B. エンドユーザー向けのセールスクラウドの主要業績評価指標(KPI)を理解するために、トップレベルの経営幹部にインタビューする。
C. エンドユーザー向けのソリューションを評価するため、開発者とともにSales Cloudの技術レビューを実施する。
Question 4
ユニバーサル・コンテナーズは、既存のレガシーCRMアプリケーションから200万件のアカウントレコードと1000万件の連絡先レコードをSales Cloudに移行する計画を立てている。
コンサルタントはどの解決策を推奨すべきでしょうか?
A. サードパーティツール
B. データローダー
C. データインポートウィザード
Question 5
Cloud Kicks(CK)の営業担当者は、Salesforceの連絡先に関連する記録として保存したい重要な顧客メールを頻繁に受信します。CKはOffice 365を導入しており、ユーザーがコンピュータに直接ソフトウェアをインストールすることを禁止するポリシーを設けています。
この要件を満たすために、コンサルタントはどの解決策を推奨すべきでしょうか?
A. Salesforce 受信箱
B. アインシュタイン活動捕捉
C. Lightning Console for Sales
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: B |
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