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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

A) To make multiple discussions in the same channel easier to follow
B) To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
C) To use slash commands without disturbing the rest of the channel members
D) To ensure that others in a channel will be notified of new messages

2. Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.
As a Slack admin, what is the first thing you should do? (Select the best answer.)

A) Create a workflow using an incoming webhook once the report is generated.
B) Gather a team to begin developing a custom Slack app.
C) Search the Slack App Directory for an existing Slack app that supports the online tool.
D) Set up an automatic email forwarding process outside of Slack to send the reports into Slack.

3. At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

A) Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
B) As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
C) Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
D) Any time. Workspaces created prior to domain claiming will be shut down automatically.

4. You're an Org Admin for an organization with sales associates traveling globally.
You need to ensure Slack mobile access remains secure even if a device is lost or stolen.
What is the best option to increase the likelihood of keeping information on mobile devices secure?
(Select the best answer.)

A) Require mobile devices to have a passcode.
B) Do not allow Slack app download on corporate mobile devices.
C) Require users to sign out of Slack on their mobile device when it's not in use.
D) Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame.

5. You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.
An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)

A) Create a channel in the IT workspace, and invite members from the Internal workspace as guests.
B) Create a multi-workspace channel between the IT and Internal workspaces.
C) Create a Slack Connect channel between the IT and Internal workspaces.
D) Create an org-wide channel, and exclude the Contractors workspace.

Solutions: