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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Apps in the Slack Platform | 7% | - Identify when to set up a team to collaborate on a Slack app. - Recommend how to automate and enhance operations on a Slack workspace. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. |
| APIs for Managing Your Slack | 12% | - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Monitor workspace events with the Audit Logs API. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. - Use the SCIM API to manage Slack users and user groups. |
| Tools | 5% | - List some use cases for Slack Developer Tools (SDT). - Recommend when to use sample code and external resources. - Recommend when to use the Bolt development framework to build Slack apps. - Explain the purpose and value of Block Kit Builder. |
| Core Development (Workflows, Modals, Interactivity) | 48% | - Integrate Salesforce data with Slack applications. - Handle interactive payloads and events effectively. - Build and deploy workflows using Workflow Builder and the Slack CLI. - Develop interactive components such as modals and home tabs. |
| Design for Security | 19% | - Store and retrieve data and tokens safely. - Design for security. - Request the appropriate scopes for your app's use case. - Identify the steps you could take to make your app communicate securely in Slack. - Implement the OAuth installation flow. - Request the appropriate tokens for your app's use case. |
| Design for Scale | 9% | - Describe the characteristics of an Enterprise Grid Sandbox. - Recommend when to add support for channels that are shared externally with Slack Connect. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. |
Salesforce Certified Slack Developer Sample Questions:
1. Your legacy Slack integration uses the im.list API method to retrieve a list of direct message channels. With Slack's API evolution, what is the current method that should be used for this functionality?
A) chat.list
B) direct_messages.list
C) conversations.list with types=im parameter
D) users.conversations
2. A company wants to develop a Slack app for facilitating internal helpdesk requests. The app should allow employees to report issues and track their resolution status.
Which feature would be most effective for this app?
A) Create a dedicated channel where employees post their issues and track their resolution
B) Set up a modal form for issue submission and email notifications for updates
C) Implement a bot that employees can interact with to report issues and receive updates on their resolution status
D) Use a slash command for employees to submit helpdesk requests
3. In which scenario would the Discovery API be most beneficial for a Slack workspace?
A) To enhance the Slack user experience by adding interactive elements like polls and quizzes within channels
B) To customize the Slack workspace interface for different teams within the organization
C) When integrating Slack with external marketing tools to tailor marketing campaigns based on Slack channel activities
D) For monitoring and preventing potential data leaks by auditing the sharing of files and communications in Slack
4. For which of these scenarios would Slack Developer Tools (SDT) be most effectively utilized?
A) For designing the graphical user interface of a Slack app, including color schemes and branding elements
B) When optimizing the performance of a database that stores data from Slack channels
C) For developing complex machine learning algorithms to analyze Slack message content
D) To test and debug interactive elements such as buttons and message menus within a Slack message
5. In adapting your Slack app for Enterprise Grid, what consideration is important for ensuring it scales effectively across multiple workspaces?
A) Restrict the app's functionality to data management tasks to simplify scaling across the Grid
B) Design the app to allow for workspace-specific configurations and permissions within the Grid
C) Bypass workspace-level customization options to ensure consistent app behavior across the Grid
D) Assume a uniform configuration of your app will suit all workspaces within the Grid
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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