Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Instant Download Avaya : 6002-1 Questions & Answers as PDF & Test Engine
Updated: Sep 02, 2026
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Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance, Monitoring & Troubleshooting | 10% | - Alarm monitoring and logging - Gateway and endpoint troubleshooting - Common fault isolation and resolution - Backup and restore procedures |
| Topic 2: Features, Protocols & Interoperability | 15% | - SIP, H.323, and DCP protocols - Integration with Session Manager and third-party systems - Shuffling, hairpinning, and media management - Encryption and security settings |
| Topic 3: System Configuration & Administration | 30% | - Trunk groups, signaling, and call routing - IP endpoints, DCP, and SIP devices - SAT commands and system parameters - Media gateways and circuit packs |
| Topic 4: CM Messaging Integration & Configuration | 20% | - Mailbox and user provisioning - CM Messaging server installation - Integration with Communication Manager - Voice mail features and call coverage |
| Topic 5: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Server platforms and templates - System Platform and WebLM licensing - Survivable remote and duplex configurations - Software installation and upgrade procedures |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Question 1
Which three commands are port of Avaya Aura CM_survRemote_Embed templates?
(Choose three)
A. CMM 6.0
B. Session manager
C. Utility services
D. AES 6.0
E. CM 6.0
Question 2
Which circuit pack provides an IP Server interface in an Avaya G650 Gateway?
A. MM714
B. TN2312BP
C. TN2342Ac
D. MM711
Question 3
A technician wants to test and see if the voice channel between two IP phones
Which command in site administration terminal (SAT) can be used to determine?
A. Status station <extension>
B. Status shuffling <extension>
C. Test station <extension>
D. List station <extension>
Question 4
The backup communication Manager, what two choices does the customer have? (Choose two)
A. Backup/restore
B. Backup/restore later
C. Backup now
D. Schedule backup
Question 5
A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?
A. Display station 3333
B. List trace station 1111
C. Status station 1111
D. List trace station 3333
Solutions:
| Question 1 Answer: B,C,E | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: C,D | Question 5 Answer: B |
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