Instant Download Apple : 9L0-064
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Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Network and Sharing | - iCloud and network services - File sharing and permissions - Network configuration and troubleshooting |
| Hardware and Peripheral Troubleshooting | - Mac hardware diagnostics - Power, startup, and performance issues - External devices and peripherals |
| Application and System Troubleshooting | - Preference files and user environment troubleshooting - Console, logs, and diagnostic tools - Application launch and compatibility issues |
| OS X Installation and Configuration | - Configuring system settings and user accounts - Installing OS X Mountain Lion - OS X Recovery and startup options |
| Security and Privacy | - Firmware passwords and security settings - User privacy and account management - Gatekeeper and malware protection |
| File System and Storage Management | - Disk Utility and disk troubleshooting - Time Machine backup and restore - FileVault 2 encryption |
Apple OS X v10.8 Troubleshooting Sample Questions:
An administrator would like to prevent data recovery software from retrieving any files from a deleted user. Which option is the most efficient choice?
- A. Delete the user using the "Delete the home folder" with the erase home folder securely option enabled.
- B. Startup in OS X Recovery then open the Disk Utility. Choose the startup volume and erase the entire volume using a security option the writes zeros across the entire volume.
- C. Turn on FileVault 2, wait for encryption to finish, then delete the user.
- D. Save the deleted user in a disk image, then use the Terminal to secure delete the image.
Correct Answer: A 🗳️
Your customer enabled FileVault 2. He also forgot the administrator password. How should you help this customer?
- A. Inform the customer that he can unlock the disk using the recovery key created when FileVault 2 was enabled.
- B. Help the customer erase the hard disk and reinstall OS X Mountain Lion. All of the data is lost if a customer forgets the administrator password.
- C. Startup from OS X Recovery and choose the Unlock Disk option.
- D. Startup from OS X Recovery and open the Firmware Password utility.
Correct Answer: A 🗳️
Which statement about FileVault 2 is TRUE?
- A. Once a user enables FileVault 2, it cannot be disabled.
- B. When a user enables FileVault 2, the startup volume is encrypted and access to the volume is password protected.
- C. There is no way to recover data from a FileVault 2 protected volume if a login password is lost.
- D. FileVault 2 can only be enabled on non-administrator user accounts.
Correct Answer: B 🗳️
A user moves a file into a folder named "my stuff" and sees this message:
"You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
This means the user's folder permissions to "my stuff" have been set to
- A. Write only
- B. Read only
- C. Execute only
- D. Read & Write
Correct Answer: A 🗳️
If a customer needs to change the permissions of a file to Read-only for all users, what is the recommended method?
- A. Always use command line tools to adjust file permissions.
- B. Use the Sharing & Permissions pop-up menu in the file's Get Info window to choose read only for all users.
- C. Use Repair Disk Permissions in the Disk Utility to adjust the file's permissions.
- D. Place the file into a folder, then change folder permissions to read only using the Sharing & Permissions pop-up menu in the folders Get Info window.
Correct Answer: B 🗳️
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