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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

Question 1

When switching from a BlackBerry 7 (BB7) to a BlackBerry 10 (BB10) Smartphone, how can information be backed up so it can be restored to the new device without connecting to a PC?

A. In BlackBerry Protect, register both devices, and the information will automatically be backed up and restored.
B. Migrate the user account from BlackBerry Enterprise Server to Blackberry Device service (BDS), and the user's data will automatically be transferred.
C. Pair the two devices using Bluetooth, go to Setup > Device Switch > Transfer via Bluetooth.
D. With an SD Card inserted, on the BlackBerry Smartphone running OS 7, go to Setup > Device Switch > Using a Media Card > Save data.

Question 2

When a user tries to delete an application, there is no trash bin icon. What type of application is this?

A. Core BlackBerry 10 (BB10) application
B. Core BlackBerry 7 (BB7) application
C. Enterprise Java application
D. Third-Party BlackBerry Application

Question 3

Where would the PIN of the BlackBerry 10 (BB10) handheld be obtained?

A. Settings > About > Hardware
B. Settings > Advanced > About > Hardware
C. Options > About > General
D. Settings > About > General

Question 4

Email automatically moved to a subfolder in the mailbox, from an account integrated using Active Sync, is not seen in the Hub. Which of the options below best describes the process to ensure folder sync has been configured?

A. While in BlackBerry Hub, select Option pane (3 seashells, dots), navigate to Settings, Email Account Preferences, and select the integrated Active Sync account, select Folder Settings and verify or select the subfolders for synchronization.
B. Pull down top panel with a downward bezel swipe, select Settings, Accounts and select the integrated Active Sync account, select Edit Folder Settings.
C. Open the Setup application from the home screen, select Accounts, select Set Defaults and select the integrated Active Sync account, open Folder Synchronization and verify or select the desired subfolders.
D. While in the BlackBerry Hub, open the Options panel, select Inbox Management, open the integrated Active Sync account and select Edit Folder Settings and verify or select the desired subfolders.

Question 5

How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone using the BlackBerry Device Service (BDS)?

A. The Wi-Fi profile will have a lock icon next to it.
B. The Wi-Fi profile will have a briefcase icon next to it.
C. The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.
D. There is no way for a user to tell which profiles have been pushed.

Solutions: