Exam Name: System Consultant, Genesys SIP SERVER (GCP8 - SIP)
Certification Provider: Genesys
Corresponding Certification: Genesys Certification
Over 42917+ Satisfied Customers
Instant Download Genesys : GE0-807 Questions & Answers as PDF & Test Engine
Updated: Aug 11, 2026
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What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
- The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
- This exam is offered in only English.
- There is a time limit of 120 minutes for the exam.
- The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
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Sample Questions
When using Genesys Media Server, which of the following are the two types of supported media interfaces? (Choose 2 answers)
- ADSL
- KVM / USB Answer: B,C
- NETANN
- MSML
Which protocol is SIP Server using when in communication with Softswitch?
- T-Lib
- CTI protocol
- SIP
- Proprietary protocol Answer: C
Sip Server 8.x introduced the overload control feature, which allows the specification of a value to limit the number of interactions SIP Server handles. At what percentage of this value does SlP Server reject all traffic?
- 150% Answer: B
- 101%
- 130%
- 120%
Which header in the INVITE message will SIP Server analyze in order to select the proper geo-location for an inbound call?
- From
- To
- via
- contact Answer: A
Which statements are correct?
- Media Server and Stream Manager require that URS make requests for media to be streamed to a caller.
- Genesys Media Server supports Treatments Answer: B
- Genesys Media Server or Stream Manager performance is not affected by the codec selected for us-
- The Genesys Media Server and Genesys Stream Manager are the only music sources available when using Genesys SIP Server 8.
Which is the valid value from the SDP portion of the re-INVITE message if a call is requested to be put on hold?
- a=sendrecv
- C=INIP 192.168.1.199 Answer: D
- m=audio 0 RTP/AVP hold
- c=IN IP 0.0.0.0
- a=rtpmap:0 hold
You want to install one SIP Server and 3 Media Servers. You want to communicate with them directly using NET ANN. You also want each Media Server to support MOH, treatment and MCU. What will be the minimum number of VoIP Service DNs you have to configure to support this request?
- 6
- 1
- 9 Answer: A
- 3
How is the Genesys SIP Server licensed?
- per running instance
- per seat
- per Agent Answer: A
- per any DN
What is the response to REFER when the REFER method is used?
- C NOTIFY Answer: A
- C ACK
- 200 OK
- 183 session in Progress
- 202 Accepted
What is the SIP Server supported methods for initiating two-step call transfer? (Choose 2 answers)
- REFER
- MESSAGE Answer: A,D
- INVITE
- INITIATE
- PUBLISH
Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf
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Genesys GE0-807 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operations & Troubleshooting | - Monitoring SIP Server performance - Troubleshooting deployment issues |
| SIP Server Architecture & Concepts | - SIP protocol fundamentals - Genesys SIP Server component roles |
| Design & Deployment | - Network integration and SIP deployment models - SIP Server installation and topology |
| Configuration & Routing | - SIP and VoIP service configuration - Call routing rules |
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