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IBM C2180-188 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Governance, Deployment & Optimization | 18% | - Continuous process improvement - BPM governance framework - Monitoring and performance measurement - Deployment strategy and environment readiness |
| Process Discovery & Scoping | 20% | - Business value and complexity assessment - Stakeholder management and alignment - Process identification and prioritization - Requirements gathering and documentation |
| Solution Delivery & Playback Management | 20% | - Feedback incorporation and scope control - Playback session planning and execution - Development and testing coordination - Snapshot and version management |
| Estimation & Project Planning | 20% | - User story definition and sizing - Risk assessment and mitigation - Resource allocation and scheduling - Effort estimation techniques |
| BPM Program Lifecycle & Methodology | 22% | - BPM Center of Excellence (CoE) setup - Agile and playback-driven methodology - Iteration and release planning - BPM solution lifecycle phases |
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
Question 1
The BPM analyst, Process Owner and BPM program manager have created a list of user stories with point estimates. What do user story points measure?
A. The value of the user story.
B. The time in hours required to implement the user stories.
C. An approximate, relative measurement of the development effort.
D. The priority of the user story.
Question 2
The purpose of a snapshot is to:
A. use it to record revision history of library items.
B. record the state of a process application or toolkit at a specific point and time.
C. provide security against unauthorized access and alteration of process applications.
D. allow developers and business users to collaborate on business process definitions.
Question 3
The BPM program manager and process owner for a new hire onboarding process project need to ensure that the solution developed by the team will be accepted and adopted by the target users. To facilitate this, they decide to:
A. agree with users to postpone the release until every feature is correct.
B. insist on documentation of all user requirements before having the development team begin work.
C. involve champion SMEs in the discovery and implementation including playbacks.
D. plan additional playbacks for user screens.
Question 4
After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?
A. BPM Administrator
B. BPM Developer
C. BPM Architect
D. BPM Analyst
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: D |
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