Exam Name: Microsoft Dynamics 365 Commerce Functional Consultant
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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Microsoft Commerce Functional Consultant Exam Certification Details:
| Sample Questions | Microsoft Commerce Functional Consultant Sample Questions |
| Duration | 90 mins |
| Exam Price | $165 (USD) |
| Number of Questions | 40-60 |
| Passing Score | 700 / 1000 |
| Schedule Exam | Pearson VUE |
| Exam Code | MB-340 |
| Exam Name | Microsoft Certified - Dynamics 365 Commerce Functional Consultant Associate |
| Books / Training | Course MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant |
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If you are looking out for professionals who are Microsoft MB-340 Certified, Microsoft Dynamics 365 is the right platform to hire experts. With the growing demand for Dynamics 365 specialists all over the globe, there is a dearth in the number of such experts. Microsoft Dynamics 365 is a powerful platform for business applications which is also covered in MB-340 exam dumps. It is an open-source cloud-based enterprise solution for customer relationship management and business processes that integrate other third-party applications. No matter what industry you belong to, Dynamics 365 has the ability to support your needs in the most effective way. Incorporating almost all features that are available in other business applications like Microsoft CRM, the platform encompasses a wide range of out-of-the-box functionalities. Due to this reason, there has been a drastic increase in the demand for such experts.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
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Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Configure retail stores, registers, and devices - Set up POS functionality, profiles, and permissions - Define return policies and transaction processing - Manage cash management, shifts, and store operations - Configure offline mode and inventory visibility |
| Configure Dynamics 365 Commerce Headquarters | 25-30% | - Set up order fulfillment and distributed order management - Configure organizational hierarchies and shared parameters - Configure payment methods, gift cards, and charge codes - Configure prerequisites and commerce parameters - Manage retail workers, address books, and notifications |
| Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Implement loyalty programs, reward points, and tier management - Manage pricing rules, trade agreements, and price adjustments - Configure customer affiliations and groups - Set up discounts, promotions, and coupons - Configure product hierarchy, attributes, and assortments |
| Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Process call center orders and inquiries - Configure fraud detection rules and order holds - Create and configure call center channels - Manage continuity orders and installment billing - Set up product catalogs and scripts |
| Manage e-commerce | 15-20% | - Manage online checkout, payments, and shipping - Set up product publishing and online merchandising - Configure omnichannel inventory and order synchronization - Implement customer self-service and account features - Configure e-commerce site channels and navigation |
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