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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Your company has recently implemented Oracle Fusion sales. In order to help prevent data loss or corruption, the company has decided to export and store data separately from the system. You have been asked to configure and run the export process.
Identify the two steps that will be part of your process.

A) Combine multiple view objects into a single export process.
B) After the Initial export, apply a new date filter on the existing export map to create an incremental export.
C) After the export process is complete, set the files to FTP automatically to a separate server.
D) After the export process is complete, access the files from the Oracle Web Server.
E) Label the Export Process ID in a natural language way so that other employees can easily determine the export job's intended function.

2. You are the marketing operations manager for a large manufacturing company. The VP of sales has requested you to export the key sales opportunities for a particular marketing campaign.
Identify the statement with respect to security of objects and records during the export process.

A) The list of objects and records available for export is limited by responsibilities.
B) The list of objects and records available for export is not limited by security policies.
C) The list of objects and records available for export is limited by security policies.
D) The list of objects available for export is not limited by security policies.
E) The list of records available for export is not limited by security policies.

3. You work for a car leasing agency. You know that any sales opportunities for your biggest customer should be sent directly to a supervisor level.
Based on these requirements, how would you configure the assignment object attributes to ensure that this requirement is met?

A) This requirement cannot be met in Oracle Fusion CRM.
B) Drill down on the customer's account and select the Named Sales Account check box; then use the Named Account type assignment object attribute.
C) Set one of the three available auxiliary dimensions to the customer's account name.
D) Use a combination of the customer's Geography ID and Industry.
E) Use a combination of the customer's Geography ID,Industryand Organization Type

4. Identify the three true statements about the Cube in territory Management.

A) It is a product of dimension members defined for territories.
B) It never enables the metrics information for territories.
C) It is not a product of dimension members defined for territories.
D) It enables the metrics information for territories.
E) It is a product of enabled dimensions.

5. You are the CRM administrator of a now project to revitalize the Lead Assignment Manager rules to ensure the proper salesperson is getting assigned based on new geographies and current workloads.
Select the three Fusion Assignment Manager components that should be part of your process to plan the configuration of Assignment Manager.

A) Resources
B) Business Objects
C) Assignment Criteria
D) Dynamic Assignment
E) Schedules
F) Attributes

Solutions: