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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A) Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
B) Only Migrate the assets needed when customers are trying to place MACD orders.
C) Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
D) Only Commercial assets need to be present in salesforce to successfully process the MACD orders.

2. UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

A) Create price list per region and use context Rules to determine the correct Price List
B) Create price list and price list entries associated with context Rules per region
C) Create an attribute on business internet offers and use attribute based pricing
D) Create base price list and multiple child price list per region

3. A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A) Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
B) Add the delivery zip code customer field as a header in the pricing calculation matrix
C) Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
D) Configure the tax rate in the price plan and it will be added automatically when added to the cart.

4. Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?

A) After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
B) Split the order into multiple order and group order items based on the service location
C) Use the CPQ multisite feature and group the service locations and create orders for each group
D) Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

5. Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

A) Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
B) Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
C) Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
D) Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task

Solutions: