Exam Name: Process Automation Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Instant Download Salesforce : AP-221
Check Updated on: Sep 28, 2026
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Salesforce AP-221 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Automation Basics | 27% | - Foundational building blocks and functionalities - Advantages of automation
|
| Topic 2: Integration | - Identifying scenarios for low-code customization - Extending automation capabilities
| |
| Topic 3: Testing, Distribution, and Monitoring | - Identifying and building test cases - Declarative distribution options
| |
| Topic 4: Tools and Best Practices | - Creating Flows, Orchestrations, and Approvals - Automation best practices
|
Salesforce Process Automation Accredited Professional Sample Questions:
Which are the three Flow best practices?
- A. Never hard-code Salesforce IDs.
- B. Configure inactive Flows in Production.
- C. Set up a Flow Optimizer.
- D. Control when users can navigate backwards.
- E. Provide an error handler.
Correct Answer: A,C,E 🗳️
What are three basic building blocks of a flow?
- A. Screen
- B. Action Group
- C. Element
- D. Test Class
- E. Connector
Correct Answer: A,C,E 🗳️
Universal Containers requested a custom field on the Account to be created to display the number of open Cases related to it. How should an admin meet this requirement?
- A. Use Scheduled Apex to populate the custom field value.
- B. Use Process Builder to populate the custom field value.
- C. Use a flow to populate the custom field value.
- D. Create a roll-up summary field.
Correct Answer: D 🗳️
Which two types of flows are supported by Salesforce Flow?
- A. Managed Flows
- B. Screen Flows
- C. Remote Flows
- D. Autolaunched Flows
Correct Answer: B,D 🗳️
The Administrator at Northern Trail Outfitters needs to count Contact records where the Mailing City equals Sydney. How can this be done without custom code?
- A. Use a flow variable along with "Get Records" element and "Assignment" element.
- B. Use a combination of Apex and Process Builder.
- C. Use a list object along with SOQL query with "for()" loop function to count records.
- D. Use Process Builder to design and implement leveraging the built-in workflows.
Correct Answer: A 🗳️
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