[Mar-2024] CBAP Questions - Truly Beneficial For Your IIBA Exam
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IIBA CBAP (Certified Business Analysis Professional) certification exam is a globally recognized certification for business analysts. Cetified business analysis professional (CBAP) appliaction certification exam is designed to test the knowledge and skills of experienced business analysts who are seeking to enhance their professional credentials. The CBAP certification exam is administered by the International Institute of Business Analysis (IIBA).
NEW QUESTION # 273
A large insurance company wants to buy a new claims processing system or upgrade one of its two existing system. Each year the claims department is given a $3.5 million budget to spend. Time is of the essence since there are tome regulatory charges that will be coming the following year that will require several features that currently neither one of the two claims System currently support.
There are eight stakeholders involved in this initiative. There are local to where the claim system are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims system.
The BA was able to build a current state and future state process model which included all ten key features.
System a processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very module so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost $5 million. System A would be at capacity if it were to process all of the company's claims.
System B process 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However it has a lot of legacy code and would cost $6 million to upgrade.
Both system have some of the tem desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.
Below is the estimated cost for each feature in priority order.
During elicitation the BA must understand the non-functional requirements. What non functional requirement does System B support over System A?
- A. Compatibility
- B. Scalability
- C. Usability
- D. Compliance
Answer: B
NEW QUESTION # 274
You are the business analyst for your organization. Gary and Janet, two key stakeholders in the project, are in disagreement over a requirement for the type of software to be installed on the server your solution calls for.
What must happen in this instance before formal approval can be offered?
- A. Gary and Janet will need to determine who has seniority in the company to determine which requirement takes precedence.
- B. The conflict will need to be resolved through research, resolution, or through a third-party mediation.
- C. The business analyst will need to make a decision on which requirement is most appropriate.
- D. The conflict will need to be removed from the solution scope until Gary and Janet come to a solution.
Answer: B
Explanation:
Section: Volume A
Explanation/Reference:
NEW QUESTION # 275
You are the business analyst for your organization and are working on prioritizing the project requirements. Management has asked you to prioritize the requirements based on the cost-benefit analysis for the requirements' value to the organization. What basis for prioritization are you using in this instance?
- A. Urgency
- B. Likelihood of success
- C. Business value
- D. Stakeholder agreement
Answer: C
NEW QUESTION # 276
Which of the following graphical presentations of a project plan is most appropriate for presenting to upper management?
- A. Critical Path Method
- B. Scatter chart
- C. Pareto Chat
- D. Pie chart
Answer: A
NEW QUESTION # 277
You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of
$7,990.
How long will it take your company to break even if you choose the internal solution versus the vendor's solution?
- A. 12 months
- B. 6 months
- C. 22 months
- D. 36 months
Answer: C
NEW QUESTION # 278
You are completing the prepare for elicitation process for an identified problem in your organization. The prepare for elicitation process requires three inputs for this process. Which one of the following is not an input that will help you prepare for the elicitation activities?
- A. Stakeholder concerns
- B. Business need
- C. Stakeholder list
- D. Solution scope
Answer: A
NEW QUESTION # 279
Martha is observing Gary complete several activities as part of her requirements elicitation process. Martha is simply observing the steps Gary takes to complete his work and she is taking notes. In this instance Martha does not ask Gary any questions. What type of observation technique is Martha completing?
- A. Passive
- B. Shadowing
- C. Active
- D. Usage consideration
Answer: A
NEW QUESTION # 280
A business analyst (BA) is working on a stakeholder collaboration plan. The main goal is to select the approaches that work best to meet the needs of external and internal stakeholders.
Which aspects should be taken into account?
- A. Collaboration skills of BA
- B. Solution design
- C. Business governance plan
- D. Timing and frequency of collaboration
Answer: D
Explanation:
Explanation/Reference: IIBA BABOKv3 (44)
NEW QUESTION # 281
Which of the following types of elicitation allows each stakeholder to freely discuss their role in a particular process?
- A. Structured interview
- B. Focus group
- C. Unstructured interview
- D. Quick Interview
Answer: C
Explanation:
Explanation
An unstructured interview is a type of elicitation that allows each stakeholder to freely discuss their role in a particular process. An unstructured interview is a flexible and informal conversation that does not follow a predefined set of questions or topics. An unstructured interview allows the interviewer to explore the stakeholder's perspectives, opinions, needs, and expectations in depth. An unstructured interview also allows the interviewer to adapt to the stakeholder's responses and follow new lines of inquiry. An unstructured interview is useful for eliciting tacit knowledge, complex information, and emotional aspects of the stakeholder's role. References: IIBA BABOK Guide v3, section 4.2.5, page 115; CBAP / CCBA Certified Business Analysis Study Guide, chapter 4, page 177; CBAP Sample Questions, question 238.
NEW QUESTION # 282
What two factors must the business analyst consider when conducting stakeholder analysis?
- A. Politics and influence
- B. Influence and attitude
- C. Position and politics
- D. Attitude and position
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 283
In a risk assessment exercise of a software implementation program, the business analyst (BA) has successfully computed the probability of occurrence (POC) and the cost of impact for each of the identified risks as follows:
Which of the following will have the highest negative impact to value?
- A. Natural disasters
- B. System security
- C. Power surges
- D. Human errors
Answer: C
Explanation:
Explanation
In the context of risk assessment, the impact of a risk is often calculated by multiplying the Probability of Occurrence (POC) with the Cost of Impact. For each risk in this scenario:
Natural disasters: 0.2 * 15,000 = 3,000
Power surges: 0.5 * 20,000 = 10,000
Human errors: 0.9 * 3,000 = 2,700
System security: 0.4 *16,000 =6,400
Power surges have the highest negative impact to value at $10,000.
References: The calculation is based on standard risk assessment practices which involve evaluating both the probability and impact of risks to prioritize them effectively; as per Business Analysis Professional (CBAP) learning documents or resources
NEW QUESTION # 284
You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?
- A. Requirements
- B. Budget
- C. Solution cost
- D. Constraint
Answer: D
Explanation:
Section: Volume A
Explanation/Reference:
NEW QUESTION # 285
Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?
- A. Requirements documentation
- B. Interview questions and notes
- C. Presentation slides
- D. Meeting agendas and minutes
Answer: A
NEW QUESTION # 286
What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work?
- A. Problem tracking
- B. Root cause analysis
- C. Pareto charts
- D. Trend analysis
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 287
A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:
I.Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network.
II.Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles.
III.Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.
Through requirements workshops the business analyst elicits the following detailed business requirements:
1.The company's mobile application platform must support real time integration with the following third party systems:
A ) GPS System
B ) Postal Code Validation
2.The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.
3.The map display shall highlight the boundary of the search area with a dotted yellow line.
4.The extent and shape of the search area shall be determined based on one of the following user choices:
A ) Postal code - Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.
B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.
5.Subscriber shall be able to select one of the options above and supply corresponding input.
6.System shall validate the user input and display appropriate error messages if invalid.
7.Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.
8.System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.
9.The list of service providers shall include the Name, Phone Number and Street Address.
10.If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall be sorted in the ascending order of the driving distance.
11.The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered services applicable to the subscriber's plan.
Which of the following characteristics is violated by requirement 5?
- A. Concise
- B. Feasible
- C. Consistent
- D. Atomic
Answer: D
Explanation:
Explanation
Requirement 5 is not atomic, meaning it is not expressed in the simplest form possible. It combines two sub-requirements: one for selecting an option and one for supplying input. These sub-requirements should be separated into two distinct requirements for clarity and traceability. References: CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 77; CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 77.
NEW QUESTION # 288
As part of the requirements analysis a business analyst can use the same tools and techniques to model the current state of an organization. All of the following are valid reasons why would a business analyst want to create a current state domain model except for which one?
- A. The current state model can help the business analyst create Pareto charts for process improvement.
- B. The current state model can help identify opportunities for improvement.
- C. The current state model can help assist stakeholders in understanding the current state
- D. The current state model can help validate the solution scope with business and technical stakeholders.
Answer: A
NEW QUESTION # 289
A company that specialized in manufacturing vending machines for books has been in business for 10 years.
As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst (BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations.
Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time.
By proposing this change, what type of view did the BA use to analyze the current manufacturer's state?
- A. Capability-centric
- B. Process-centric
- C. People-centric
- D. Data-centric
Answer: A
Explanation:
Explanation
A capability-centric view is a type of view that analyzes the current state of an organization based on its capabilities, which are the abilities and skills that enable the organization to achieve its goals and objectives. A capability-centric view helps to identify the strengths and weaknesses of the organization, as well as the opportunities and threats in the external environment. By proposing a change that leverages the existing capabilities of the organization, such as manufacturing vending machines, and adapts them to a new market segment, such as mobile device users, the BA used a capability-centric view to analyze the current manufacturer's state.
The other options are not correct because they do not match the type of view that the BA used. A data-centric view is a type of view that analyzes the current state of an organization based on its data, which are the facts and information that support the organization's operations and decision-making. A data-centric view helps to identify the sources, quality, and usage of data, as well as the data requirements and gaps. A process-centric view is a type of view that analyzes the current state of an organization based on its processes, which are the activities and tasks that transform inputs into outputs. A process-centric view helps to identify the inputs, outputs, resources, and performance of processes, as well as the process improvements and optimizations. A people-centric view is a type of view that analyzes the current state of an organization based on its people, which are the stakeholders who are involved in or affected by the organization's activities and outcomes. A people-centric view helps to identify the roles, responsibilities, relationships, and needs of the people, as well as the people management and engagement strategies.
References:
[BABOK Guide v3], Section 6.1: Analyze Current State, p. 158-159
Certified Business Analysis Professional (CBAP) Specialization, Course 3: Business Analysis:
Strategy Analysis, Week 1: Strategy Analysis, Video: Current State Analysis What is Strategic Analysis? 8 Best Strategic Analysis Tools + Examples, Blog Post, July 2023
NEW QUESTION # 290
A business analyst (BA) has been writing requirements for a project that has several stakeholders with varying levels of product expertise.
What must the BA take into consideration to meet stakeholder perspectives?
- A. The format of the requirements
- B. The level of decomposition needed
- C. The competency of individual stakeholders
- D. The types of diagrams produced
Answer: B
Explanation:
Explanation
The level of decomposition needed for the requirements depends on the complexity of the system, the level of detail required by the stakeholders, and the level of architecture decomposition that is necessary to specify the system being developed. The BA must take into account the stakeholder perspectives when decomposing the requirements, as different stakeholders may have different needs and expectations for the granularity and clarity of the requirements. The BA must also ensure that the decomposed requirements are consistent, feasible, verifiable, and traceable to the higher-level requirements. References:
BABOK Guide v3, Section 5.2.3: Decompose Requirements - Guidelines and Tools1 Step 4: Analyze, Refine & Decompose Requirements - AcqNotes2 MDRE: Developer Derived/Decomposed Requirements | SpringerLink3 Requirements Decomposition - ArgonDigital | Making Technology a ...4 Requirements decomposition - No Magic Product Documentation
NEW QUESTION # 291
Management comes to you and asks you to complete some specifications and models about the current state of the organization. Management wants you to complete this business analysis activity as soon as possible and report back to them with your findings. What is the primary purpose of the specify and model requirements process?
- A. To analyze the processes of an organization to determine what processes can be improved, removed, or added.
- B. To analyze the roles and responsibilities of users within the organization to determine how the processes may be improved.
- C. To analyze the functioning of an organization and to provide an insight into opportunities forimprovement.
- D. To analyze the utility function within the organization to determine how risk tolerance may allow for new opportunities.
Answer: C
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 292
A company wants to develop a product roadmap to guide future development efforts. The product owner asks a business analyst (BA) to lead the analysis effort. Feature suggestions have been compiled from customer support calls. Which of the following should the BA do first?
- A. Confirm the feature requests
- B. Determine the value of each feature
- C. Prioritize the features in the backlog
- D. Compare the implementation costs of each feature
Answer: B
NEW QUESTION # 293
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The International Institute of Business Analysis (IIBA) Certified Business Analysis Professional (CBAP) certification is recognized globally as a premier credential in the field of business analysis. The CBAP certification is designed for experienced business analysts who have a minimum of 7,500 hours of business analysis work experience in the last ten years, and have completed a minimum of 35 hours of Professional Development in the past four years.
To be eligible for the CBAP exam, candidates must have a minimum of 7500 hours of business analysis experience in the last 10 years, along with 35 hours of professional development in the field of business analysis. CBAP exam is a four-hour computer-based exam consisting of 120 multiple-choice questions that are based on the Business Analysis Body of Knowledge (BABOK) guide. CBAP exam is designed to test the candidate's knowledge in various areas of business analysis, including business analysis planning and monitoring, elicitation and collaboration, requirements life cycle management, strategy analysis, and solution evaluation.
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