New (2022) Genesys GCP-GC-IMP Exam Dumps
Best Way To Study For Genesys GCP-GC-IMP Exam Brilliant GCP-GC-IMP Exam Questions PDF
NEW QUESTION 28
What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)
- A. Blackberry OS
- B. Windows 10 mobile
- C. Android
- D. IOS
- E. EOS
Answer: C,D
NEW QUESTION 29
Which of the following statements are true? (Choose two.)
- A. Media capture logs can be read only with the support of customer care.
- B. You can view both protocol and media capture logs.
- C. You cannot view either type of log file.
- D. You can view protocol capture logs but not media capture logs.
Answer: A,B
NEW QUESTION 30
What additional functionality does Communicate brings to Genesys Cloud?
- A. Call center features such as ACD and scripting.
- B. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
- C. Knowledge base features, such as FAQs and Communities.
- D. Directory capabilities, such as advanced search, profiles, and keyword searching.
Answer: C
NEW QUESTION 31
You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)
- A. Resend the invite.
- B. Submit a ticket to Genesys Cloud support.
- C. Reset John's password and let him know the password to log in with.
- D. Tell John to be patient and wait for the email to arrive.
- E. Add John to Genesys Cloud again so that a new invitation will be generated.
Answer: A,E
NEW QUESTION 32
What type of trunk would you configure to connect to AudioCodes phones?
- A. External trunk
- B. Network interface trunk
- C. WebRTC phone trunk
- D. Phone trunk
Answer: D
NEW QUESTION 33
What are the ways that you can place a call through Genesys Cloud? (Choose two.)
- A. Use the .NET Client.
- B. Use the built-in Dialpad.
- C. Use the Make Call button.
- D. Use the Call History.
Answer: B,D
NEW QUESTION 34
Calling Name and Address can be overridden.
- A. True
- B. False
Answer: A
NEW QUESTION 35
If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?
- A. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
- B. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
- C. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
- D. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
Answer: D
NEW QUESTION 36
Select the Access level permission types for workspace membership. (Choose three.)
- A. Contributor
- B. Write Only
- C. Collaborator
- D. Full Access
- E. Read Only
- F. Partial
Answer: A,D,E
NEW QUESTION 37
Which architectural approach is used to develop a single application as a suite of small services?
- A. Microservices Architecture
- B. Monolithic Architecture
- C. Single Core Architecture
- D. Genesys Cloud Salesforce Architecture
Answer: A
NEW QUESTION 38
Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?
- A. Communication Services
- B. Application Services
- C. Public Interface Services
- D. Core Services
Answer: D
NEW QUESTION 39
What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?
- A. Reset the user's password.
- B. Create a role for former users and add the user to that role.
- C. Rename the user account.
- D. Set the user to Inactive for 30 days, then delete the user account.
Answer: A
NEW QUESTION 40
What type of trunk would you create to connect to an AudioCodes Mediant gateway?
- A. SIP phone trunk
- B. External trunk
- C. Network interface trunk
- D. WebRTC phone trunk
Answer: A
NEW QUESTION 41
How many categories of routing are there in a Call Route under the Call Routing page?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
NEW QUESTION 42
All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .
- A. Create an Edge Group
- B. Associate the network interface
- C. Configure the Edge Connectors
- D. Authenticate the Edge
- E. Configure a trunk
- F. Create a Site
- G. Assign the Edge to a Site
Answer: C
NEW QUESTION 43
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