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Pass Your Microsoft Certified: Dynamics 365 Fundamentals Exams Fast. All Top MB-901 Exam Questions Are Covered.
NEW QUESTION 12
A company plans to implement new support software.
You need to recommend solutions for the company.
What should you recommend to meet each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 13
A company uses Dynamics 165 Customer Service.
The service team handles a large number of calls for common service requests. The company wants to provide customers a self-service option to reduce the number of service calls.
You need to recommend a solution for the company.
What should you recommend?
- A. Customer Service Insights
- B. Customer Insights
- C. Power Virtual Agents
- D. Sates Insights
Answer: C
Explanation:
Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.
These bots can be created easily without the need for data scientists or developers. Some of the ways that Power Virtual Agents bots have been used include:
COVID-19 infection rate and tracking information
Sales help and support issues
Opening hours and store information
Employee health and vacation benefits
Common employee questions for businesses
Power Virtual Agents is available as both a standalone web app, and as a discrete app within Microsoft Teams. Most of the functionality between the two is the same. However, there might be different reasons to choose one version or the other based on the ways you want to use Power Virtual Agents.
NEW QUESTION 14
A company uses Dynamics 365 Finance and Dynamic 365 Chain Management. The company is transitioning from a traditional discrete manufacturing shop floor layout to a lean manufacturing layout with work cells and inventory stores.
The company must be able to try out various configuration of existing equipment to maximize product and efficiently use all of the space within the existing plant without disrupting production.
You need to recommend a solution.
What should you recommend?
- A. Layout
- B. Power Virtual Agents
- C. Remote Assist
- D. Guides
Answer: A
NEW QUESTION 15
A company stores sales information in CSV files and uses SharePoint Online. Customer information is stored in many places. The company has an on-premises sales system.
The company does not want the sales system connected to any of their online systems.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 16
A company uses Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 17
A company uses dynamic 365 Supply Chain Management.
The company hires seasonal workers during peak summer months. The workers must quickly learn to operate manufacturing machinery.
You need to streamline training for the workers and provide a consistent and standardized way to perform tasks.
What should you recommend?
- A. Layout
- B. Guides
- C. Remote Assist
Answer: C
NEW QUESTION 18
A company implements the performance management feature in Dynamics 365 Human Resources.
Which performance management component can employees create by using the Employee Self-Service workspace?
- A. Performance Journal
- B. Goals
- C. Performance reviews
- D. Workflows
Answer: A
NEW QUESTION 19
A company is implementing Dynamics 365 Business Central. The company wants to use project management tools.
What should the company implement? To answer, select the appropriate option in the answer area.
Answer:
Explanation:
Explanation
NEW QUESTION 20
A customer wants to implement Dynamics 365 Human Resources to manage employee benefits. For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 21
A company is evaluating Dynamics 365 Supply Chain Management.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 22
A retailer plans to award its customers based on the amount of money they spend. The retailer has not previously offered a customer reward program.
You need to recommend a method for tracking customer spending.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program
NEW QUESTION 23
An organization plans to implement role-based security for Dynamics 365 applications.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 24
An interior design company uses Dynamics 365 Layout to show clients what furniture could look like in their space.
Clients send files that represent the layout for their homes or offices. A specific client has a subscription to use Microsoft Office 365 apps.
You need to obtain a file from the client that can be imported into Dynamics 365 Layout.
Which type of file should you ask for?
- A. AI Builder
- B. Microsoft Visio
- C. Microsoft Planner
- D. Microsoft Excel
Answer: B
Explanation:
Section: Understand AI and Mixed Reality for Dynamics 365
Explanation/Reference:
https://docs.microsoft.com/en-us/dynamics365/mixed-reality/import-tool/layout
NEW QUESTION 25
A company wants to be able to give quotes to customers from their parts list.
You need to recommend a solution for the company.
What should you recommend?
- A. Dynamics 365 Human Resources
- B. Dynamics 365 Sales
- C. Dynamics 356 Customer Insights
- D. Dynamics 365 Marketing
Answer: B
Explanation:
Section: Understand Customer Engagement apps
Explanation/Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-quote-sales
NEW QUESTION 26
A company uses Dynamics 365 Field Service. The company plans to use built-in scheduling functionality.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 27
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