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HP HP2-B116 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Document Solutions Portfolio | 30% | - MFPs and Digital Sender Solutions - HP LaserJet and PageWide Products - Document Management and Workflow Solutions |
| Sales Strategy & Solution Design | 25% | - Post-Sales Support Overview - Matching Solutions to Workflows - ROI and TCO Analysis |
| Value Proposition & Customer Needs | 25% | - Cost and Efficiency Benefits - Identifying Business Requirements - Security and Compliance Advantages |
| Competitive Positioning | 20% | - Addressing Objections - Differentiators vs Competitors |
HP Selling HP Document Solutions Sample Questions:
Question 1
What are the benefits of an HP document solution sale to both you and your customer?
A. increased sales of printers and a great deal for the customer
B. higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
C. increased sales of MFPsand greater customer satisfaction
D. higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
Question 2
Why might a customer deploy a job accounting solution?
A. to manage contracts and supplies acquisition
B. to understand who is printing what and the costs that are involved
C. to increase productivity by improving workflow
D. to account for print output from Enterprise Resource Planning (ERP) solutions
Question 3
What is a feature of a solution for managing printing and imaging devices?
A. It enables customers to manage workflow.
B. It enables customers to centrally manage their printing and imaging.
C. It enablescustomers to adhere to statutory regulations, such as Sarbanes-Oxley.
D. It enables the utilization of an IBM mainframe, from which data are routed to the correct printer
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: B |
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