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HP HP2-E56 Exam Syllabus Topics:

HP Selling HP SMB Solutions - Sample Questions:

1. What is a typical customer objection to HP service support?

A) I do not need to shorten the time to ROI.
B) I am not concerned about protecting against future downtime.
C) My staff has plenty of time to handle both IT and business issues.
D) My staff is knowledgeable and can handle most issues.

2. What is the best response to a customer who needs to reduce expenses, but is concerned that switching from their aging PBX system to Lync with voice capabilities will not meet their needs?

A) Improve employee productivity and gain a competitive advantage with an HP Lync Solution by providing anywhere access on any device.
B) Deploy an HP Lync Solution alongside your existing environment until you are ready to switch from the PBX system to Lync.
C) Reduce expenses with an HP Lync UC solution by leveraging Microsoft's existing platform and familiar interface, enabling users to quickly adopt the tools
D) Extend the capabilities of your existing PBX system by adding an HP Lync Solution to your existing environment.

3. Where is the best place to find comparative information about networking products for mid-sized businesses?

A) The SMB Solutions Blog
B) The HP C3T tool
C) The HP PSA tool
D) The HP Midsize Business Center

4. Your customer is launching a small business that is an independently managed subsidiary of a large enterprise. Initially, there will be more than 50 workers who will need to stay connected.
Which networking solution should you recommend?

A) HP 1910 Switch Series
B) HP 2910 Switch Series
C) HP 2510 Switch Series
D) HP 1810 Switch Series

5. Why should a customer consider buying HP IP phones for their HP Lync deployment?

A) They are Lync-optimzed for seamless plug-and-play ability.
B) They are the only phones the solution supports.
C) Their LED indicators provide ease-of-use operation.
D) Their rich feature set includes hands-free audio quality.

Solutions: