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IBM C9020-460 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation and Support Overview | 15% | - Service and support options - Basic architecture and connectivity - Migration and upgrade paths |
| Sales and Solution Concepts | 25% | - TCO and ROI analysis - Customer requirement gathering and qualification - Competitive positioning and differentiation |
| Solution Features and Benefits | 20% | - Data protection and replication - Cloud integration and hybrid cloud - Virtualization and storage efficiency |
| IBM Midrange Storage Portfolio | 40% | - IBM Storwize family solutions - IBM Spectrum Storage software - IBM SAN Volume Controller (SVC) - IBM FlashSystem midrange offerings |
IBM Midrange Storage Sales V2 Sample Questions:
1. The customer currently has 37 servers with 1 TB of internal capacity on each server. The servers communicate over 1 GB Ethernet. There is no Fibre Channel requirement. The customer would like to move to a storage system with block capabilities.
Which product meets the customer's requirements?
A) TS7650
B) DCS3860
C) TS7620
D) IBM Storwize V3700
2. A customer needs to migrate its current storage application volumes in order to implement a newly acquired storage solution. The customer's systems are side-by-side, and the transfer must occur in the fastest manner possible.
Which solution meets the customer's needs?
A) Storwize family using Metro Mirror free of charge for migration
B) Storwize family online data migration
C) Storwize family using DoubleTake for Windows environment
D) Storwize family copies data volumes using SANCopy
3. A customer is purchasing an IBM storage subsystem that will be first in the enterprise and is listed on the IBM STG Solution Assurance Trigger Criteria and Designated Product List (DPL) as mandatory for first in customer location.
What is the sales team required to complete in this situation?
A) Techbical and Delivery Assessment (TDA)
B) Customer Support Plan (CSP)
C) IBM TechXpress /Lab Services request
D) Request for Price Quote (RPQ)
4. A customer is looking for a software tool which enables storage for cloud computing, common functions like thin provisioning, advanced analytics and tiering, snapshots, Metro-Global Mirroring as well as the definition of service classes for storage and enables self-service provisioning.
Which solution should you recommend?
A) IBM Tivoli Business Continuity Process Manager
B) IBM Spectrum Accelerate
C) IBM Tivoli Productivity Center and IBM FlashCopy Manager
D) IBM Spectrum Control and IBM Spectrum Virtualize
5. A customer's application is characterized by a large amount of data that is normally transferred with large I/O sizes.
Which workload best fits the application profile?
A) A transaction-based workload
B) An engagement-based workload
C) A throughput-based workload
D) A random-based workload
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |
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