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HP Selling HP EMEA cMPS Sample Questions:

1. What is big data?

A) Typical data flow in an office with 100 or more nodes and 50 or more people
B) Print jobs or digital sending jobs that are larger than 10 MB of encrypted or plain text data
C) Collections of information that are so large and complex, they are difficult to process and manage
D) Data stored on a RAID array or similar central data base storage device

2. What is consultative selling?

A) Selling products to meet the immediate need
B) Closing the sale and moving on to the next challenge
C) A long-term relationship as a business advisor
D) Providing supplies exclusively

3. What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)

A) amount of non-HP devices at the customer site
B) serial numbers of devices
C) copy of the pricing tool, including the detailed calculation S contract start date and end date
D) PDF document of signed contract

4. What is an HP Care Pack?

A) A fixed product warranty extension covering only return-to-base repairs
B) A box that takes care of the printers when connected to the network
C) A mandatory service package for all MFP-based HP products
D) A range of break-fix services for HP commercial printers and multifunctional-based
products

5. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
B) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
C) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
D) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields

Solutions: