Instant Download HP : HP2-B117 Questions & Answers as PDF & Test Engine
Updated: Jul 18, 2026
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HP HP2-B117 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software and Services Overview | 10% | - Managed Print Services (MPS) basics - Warranty and support options - HP ePrint, JetAdvantage, and workflow tools |
| Topic 2: Selling and Value Proposition | 20% | - Pricing, financing, and closing strategies - Competitive positioning - Presenting solutions and benefits |
| Topic 3: HP Imaging and Printing Product Portfolio | 25% | - DesignJet large-format solutions - Multi-Function Printers (MFPs) and Flow MFPs - LaserJet and InkJet printer families - Supplies, accessories, and service offerings |
| Topic 4: Solution Benefits and Differentiators | 25% | - Key HP technologies and unique features - Total Cost of Ownership (TCO) and ROI - Security, sustainability, and reliability advantages |
| Topic 5: Customer Needs Assessment | 20% | - Addressing pain points and workflow challenges - Identifying business and user requirements - Matching products to workload and environment |
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?
A) Because the market for network scanners is saturated
B) Because mobile scanners are less expensive than MFPs are
C) Because mobile scanners use less energy than other scanners do for the image quality they provide
D) Because mobile workers use traditional scanners more often
2. What is a customer giving up when choosing non-HP supplies for use in HP printing
devices? (Select two.)
A) Input and output capacity
B) HP's promise of discounts on future purchases
C) Printing speed
D) HP's promise of industry leading print quality
E) HP's promise of durability and reliability
3. How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?
A) The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
B) The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via US
C) The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
D) The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
4. Which product is an HP imaging and printing management solution?
A) HP ePrint
B) HP Web Jetadmin
C) HP Managed Print Services
D) HPPCL6
5. Which technology do HP OfficeJet Pro X printers and MFPs share with HP LaserJet and color LaserJet printers and MFPs?
A) HP finishing accessories
B) HP LaserJet paper handling hardware
C) HP FutureSmart firmware
D) HP LaserJet electro photographic printing process
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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