Instant Download HP : HP2-B117 Questions & Answers as PDF & Test Engine
Updated: Sep 19, 2026
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HP HP2-B117 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software and Services Overview | 10% | - Managed Print Services (MPS) basics - Warranty and support options - HP ePrint, JetAdvantage, and workflow tools |
| Topic 2: Customer Needs Assessment | 20% | - Addressing pain points and workflow challenges - Identifying business and user requirements - Matching products to workload and environment |
| Topic 3: Solution Benefits and Differentiators | 25% | - Key HP technologies and unique features - Total Cost of Ownership (TCO) and ROI - Security, sustainability, and reliability advantages |
| Topic 4: Selling and Value Proposition | 20% | - Pricing, financing, and closing strategies - Competitive positioning - Presenting solutions and benefits |
| Topic 5: HP Imaging and Printing Product Portfolio | 25% | - DesignJet large-format solutions - Multi-Function Printers (MFPs) and Flow MFPs - LaserJet and InkJet printer families - Supplies, accessories, and service offerings |
HP Selling Imaging and Printing Fundamentals Sample Questions:
Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?
- A. Because the market for network scanners is saturated
- B. Because mobile scanners are less expensive than MFPs are
- C. Because mobile scanners use less energy than other scanners do for the image quality they provide
- D. Because mobile workers use traditional scanners more often
Correct Answer: D 🗳️
What is a customer giving up when choosing non-HP supplies for use in HP printing
devices? (Select two.)
- A. Input and output capacity
- B. HP's promise of discounts on future purchases
- C. Printing speed
- D. HP's promise of industry leading print quality
- E. HP's promise of durability and reliability
Correct Answer: B,C 🗳️
How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?
- A. The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
- B. The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via US
- C. The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
- D. The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
Correct Answer: C 🗳️
Which product is an HP imaging and printing management solution?
- A. HP ePrint
- B. HP Web Jetadmin
- C. HP Managed Print Services
- D. HPPCL6
Correct Answer: B 🗳️
Which technology do HP OfficeJet Pro X printers and MFPs share with HP LaserJet and color LaserJet printers and MFPs?
- A. HP finishing accessories
- B. HP LaserJet paper handling hardware
- C. HP FutureSmart firmware
- D. HP LaserJet electro photographic printing process
Correct Answer: B 🗳️
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